Contact MCTS

Route/Schedule/Fare Information

414-344-6711
TTY for Hearing Impaired
414-937-3299
6:00 a.m. to 7:00 p.m. Monday - Friday, 8:30 a.m. to 4:30 p.m. Saturdays, Sundays and holidays.

Customer Comments

414-937-3218
Comments regarding Milwaukee County Transit System bus service may be directed to our Customer Service Representatives between 8:00 a.m. and 4:30 p.m. Monday through Friday.

Or you can send your comments through online feedback forms, 24 hours a day, seven days a week, on a variety of topics. Please allow two business days for email responses. If you need immediate route, schedule or fare information, call the BusLine at 414-344-6711.

• Web Site Feedback
• Request for Information
• Complaints or Commendations
• Suggestions

Lost Articles

414-937-3206
Lost articles may be claimed by their owners upon proper identification at the MCTS main office from 9:00 a.m. to 4:30 p.m. Monday through Friday. Call ahead to determine whether an item has been found. Please note: items are only held 14 days.

Business and Institutional Sales Hotline

414-343-1777
8:00 a.m. to 4:30 p.m. Monday through Friday

Our Address

Milwaukee County Transit System
1942 North 17th Street
Milwaukee, Wisconsin 53205
For all offices not listed above, please call 414-344-4550.

Making a Title VI Complaint

Any person who believes he/she has been subjected to discrimination in the delivery of or access to public transportation services on the basis of race, color or national origin, may file a complaint with Milwaukee County Transit System (MCTS). Such complaint must be filed in writing with MCTS no later than 90 days after the alleged discrimination. For information on how to file a complaint, contact MCTS as listed below:

MCTS Human Resources Department
1942 North 17th Street
Milwaukee, WI 53205
414-344-4550