Important Announcement!
Effective January 29, 2012 MCTS introduced several new service changes. During this transition a special hotline will be staffed to answer any of your questions regarding the upcoming service change. Customer service agents are available at 414-937-0460 every day from 6 AM to 6 PM for a limited time. Lists of new and changing stops can also be found here.

Refunds

fares_salesoutlets

Passengers who do not have exact fare may deposit cash in excess of the proper fare in the farebox and request a receipt which may be used to secure a refund. The receipt must be presented and verified at:

MCTS Cashiers Office
1942 North 17th Street, Room 107
Milwaukee, WI 53205
8:00 a.m. to 4:30 p.m. Monday through Friday