Important Announcement!
Effective January 29, 2012 MCTS introduced several new service changes. During this transition a special hotline will be staffed to answer any of your questions regarding the upcoming service change. Customer service agents are available at 414-937-0460 every day from 6 AM to 6 PM for a limited time. Lists of new and changing stops can also be found here.

New Freedom

Freedom on Wheels
Becoming Familiar With the Bus

Freedom on Wheels is a comprehensive, two-part program designed to inform and educate the community on the basic aspects of using public transportation in Milwaukee County. Milwaukee County Transit (MCTS) staff will come out to your location (e.g., school, agency, senior citizen group, etc.) to present the Freedom on Wheels program, at no cost to your organization.

  • Part one of the program is an informal question and answer session focusing on route information, transfers, proper bus etiquette, safety concerns, problem solving techniques, lost and found, etc.
  • Part two of Freedom on Wheels has all the participants taking a short bus ride, experiencing a hands-on feel of what public transportation is all about, including a demonstration of the accessibility features of our fleet.

MCTS also offers individualized one-on-one travel training, designed to provide a greater sense of independence to anyone interested in learning how to use the fixed route bus system in Milwaukee. To learn more about travel training, including upcoming dates and information on how to sign up, please click here.

Below, watch an informative video featuring bus riders, some who have participated in travel training, talking about their personal experiences using the bus.

If you or your organization is interested in the Freedom on Wheels program, or would like more information on the travel training option, you are encouraged to contact Tom Kenney (414) 344-4550 ext.3507, Darlene Hall (414) 937-3256, or Jim Burns (414) 344-4550 ext.3506 for more details.

Note: Up to 80% of the cost of the Milwaukee County Transit System's Mobility Management Projects are expected to be covered by federal funding provided by the Federal Transit Administration under 49 USC 5317 (CFDA 20.521).

Hear from Transit Plus Customers in this informative video on how easy it is to use the bus.