Our latest news and updates

Avoid the Bitter Cold by Using MCTS Real-Time Information

- February 09, 2016

Milwaukee, WI – With frigid temperatures settling in over Milwaukee this week, MCTS riders can turn to technology to avoid the cold. MCTS offers Real-Time Information for all bus arrivals. Riders can access Real-Time via web, phone, text and email. There are also a number of third party smart phone apps that offer Real-Time using the MCTS live GPS feed.

With Real-Time Information, riders can track their bus and get live updates and estimates on when it will arrive. Using Real-Time lets riders avoid standing in the cold - instead they can get to the stop as the bus is arriving!

To access Real-Time Information, visit RideMCTS.com. For more information on how it works and the different ways to use Real-Time, visit our special webpage.

MCTS Offers Free Bus Passes to Help People Vote

- February 08, 2016

The Milwaukee County Transit System (MCTS), in conjunction with Milwaukee County Executive Chris Abele and the Milwaukee County Board, are announcing a program that will provide free, smart card bus passes for people who need a ride to register to vote or to receive identification documents necessary to vote. Money for the program was put in the 2016 County Budget by the County Board of Supervisors and signed by County Executive Abele.

MCTS has developed a grant process to allow community groups and non-profit organizations already engaged in promoting voter registration, and voter ID’s to obtain these tickets for distribution through their programs.

If you have questions regarding the program, please contact MCTS at 414-937-0470 or at mcardservices@mcts.org. Organizations interested in applying for a grant can download the application below and submit it to MCTS. Please note that ONLY organizations may request ticket grants; MCTS does not distribute single tickets directly to individuals.

Any groups receiving the smart card bus passes would be required to:

  • Show they help with voter registration and/or assist people in obtaining photo IDs
  • Be based or have an office in Milwaukee County
  • Screen individuals for eligibility
  • Track disbursement of the smart card bus pass and incidental expenses such as postage

Download the Voter Bus Pass Application here.

Download the Voter Bus Pass Distribution Log here.

 

 

MCTS Produces Last Paper Passes

- January 26, 2016

Milwaukee, WI – Eighty-six years after the first Milwaukee transit paper passes came into existence, the last passes rolled out of the MCTS Print Shop on Tuesday, January 26, 2016. Milwaukee County Executive Chris Abele helped commemorate the historic moment by unveiling a special series of four weekly passes that will be used leading up to Leap Day, February 29, 2016. That’s when MCTS is going paperless and will no longer sell or issue paper passes, tickets and transfers.

Click here to see images of the special series of last passes. You can buy the special passes for a limited time at the MCTS Administration Building or these fare outlets.

“Since taking office we've worked hard to improve and modernize the transit system so it's easily accessible for those who depend on it as well as those who use it to get to work, school and doctor appointments,” Abele said. “As we add technology like the M•CARD and Real-Time Information we're strengthening MCTS as an economic development tool and making the bus a viable alternative to driving that is less expensive, more efficient and better for the environment."

The design of each of the final four passes were inspired by passes from past decades. The final weekly pass includes an image of the first pass from May 4, 1930 on the back side; the front side is inspired by the MCTS M•CARD. The last weekly pass has another special feature, it can be used to ride for eight days, from February 21 – 28th

The special series of passes are sure to become a collector’s item, according to Tom Poliak. Poliak has been collecting passes for decades and has nearly every Milwaukee weekly bus pass put out since 1930.

“In its own way, each pass tells a really interesting story. As you look at these passes, you realize here is a pass from 1941 that was in someone’s pocket when Pearl Harbor was attacked, and another pass that was used to board a bus on September 11, 2001. You can’t put a price on this type of history,” said Poliak.

Poliak is frequent bus rider and said he already has his M•CARD. MCTS is making it easy for riders like Poliak to transition from paper passes, tickets and transfers to the M•CARD. There is a Frequently Asked Questions section available at RideMCTS.com and a special issue of the Bus Lines newsletter on all buses that explains what riders need to do to prepare for the transition.

 

MCTS Shows Off Packers Pride On and Inside Buses

- January 15, 2016

Milwaukee, WI – Like any loyal fans, Wisconsinites bleed their team’s colors – green and gold. Packers fans have team pride unlike any other and the Milwaukee County Transit System (MCTS) is no different. As the Packers make their push in the NFC Playoffs, MCTS is proud to show our support.

From Friday, January 15th until the end of service Saturday, all MCTS buses will display GO PACK GO!, and drivers and other employees are wearing their favorite green and gold attire.

Whether you plan to watch the game on a friend’s couch or head to a local watering hole, MCTS provides a safe and affordable way to cheer on Aaron Rodgers and company. Hop on your route of choice and leave the driving to us!


 

50 Years and Counting: Roland Wetley Marks Major Milestone with MCTS

- January 08, 2016

Known for his wealth of information, good humor, positive attitude and baking skills, Roland Wetley is a source of energy and inspiration. Wetley, who is currently a Garage Clerk at Kinnickinnick Station, celebrated his 50th anniversary as an MCTS employee on  December 26, 2015. 

Roland Wetley Celebrates 50 Years at MCTS

Pictured Above: MCTS Managing Director Dan Boehm, Roland Wetley, MCTS COO Sandy Kellner, KK Garage Manager Ron McCorkel

Nicknames: Bill (Bobbaloo – by a special few)

Back in 1965…
"I would catch the bus at 13th and Van Norman. The driver told me I ought to apply to become one so I did. The instructor showed me how to handle the steering wheel because back then there was no power steering. For the first three months I had to drive days and I don’t like working days. Then I worked nights and did that for 11 years."

From Operator to Garage Clerk:
"I applied for a tanker position (fueling the bus) and I got the job. A little later I went to a “C” job and held that for about a year. The garage had some dispatching, four hours only. I spent four hours in the office and four hours on the shop floor. I did that for about five years. When they needed someone full-time, I applied for the spot and got it. Altogether, I’ve been working in the office for nearly 38 years."

At Kinnickinnic Garage…
"We have a really good crew of people and really good management by us. That counts a lot when you’re around people you like and the management is good. It makes work so much easier."

A lot of things have changed over the years:
"When I was driving, we had an “ammo” box like what they would use in the Army. It would have $75 worth of bus tickets and money. We made change and sold tickets and passes on the bus."

Tommy Thompson was my next door neighbor:
"I’m from a big town called Elroy, Wisconsin. Growing up, Governor Tommy Thompson was my next door neighbor. He graduated high school with my brother.

Keys to a long career:
"I would say keep a “good record.” Also, age has nothing to do with anything. It’s your health that matters most."

From all in MCTS, thank you, Roland, for all of your efforts and commitment to doing your best and for always having an upbeat attitude!

Roland Wetley - 50 Years at MCTS!

Roland Wetley - 50 Years at MCTS!

MCTS Announces Timeline for Transition Away from Paper Tickets, Passes and Transfers

- December 23, 2015

MCTS is leaping into a new era in 2016. After years of hard work upgrading technology on buses and online, and working with passengers on adopting the M•CARD, MCTS will phase out paper tickets, passes and transfers on Leap Day, February 29, 2016.

Riders have been steadily adjusting to the expected change. According to a recent customer survey, less than 18% of MCTS riders use paper tickets and passes.

The move away from paper will make bus boarding more efficient and cut down on the use of paper, which is costly and less environmentally friendly

MCTS Leap Day Transition FAQs

Q: What happens if I pay with cash? Will I still receive a paper transfer?

A: Great question; the answer is no. As of Leap Day (February 29, 2016) MCTS will no longer issue paper transfers.

Q:  If I pay with cash how do I get a transfer?

A:  Riders will need to have an M•CARD to get a transfer. Even if the card does not have any Stored Cash Value or passes loaded on it, the rider can still get a 90-minute transfer after paying with cash.

Q: Will M•CARDs be sold or given away on the bus?

A: No, but you can get an M•CARD at one of the nearly 100 fare outlet locations across Milwaukee County or just visit M•CARD Online and have a card mailed to your home.

Q: Is the cash fare changing as part of this?

A: Not one penny. The cash fare is still $2.25, or use your M•CARD to pay and it’s only $1.75.

Q: What about paper tickets, can I still use them if I buy them before Leap Day?

A: Yes, paper tickets will be accepted until the end of 2016. Please note: Much like paying with cash, you will need an M•CARD to get a transfer when using a paper ticket to board.

Q: I have a lot of paper tickets but really want to move to the M•CARD, what can I do?

A: Great question. Riders can turn in sheets of 10 tickets at the MCTS Administration Building (1942 N 17th Street, Milwaukee) and receive the value of the tickets on an M•CARD. For a limited time, MCTS will waive the $2 fee for the M•CARD for anyone who brings in sheets of 10 tickets.

Q: What exactly is the M•CARD, and how does it work?

A: The MCTS M•CARD is our reusable electronic smart card that saves riders money and time. You can load the card with passes or Stored Cash Value and never have to worry about fumbling around for exact change or a paper ticket again! Even better, when you register your card at M•CARD Online, the card is protected. So if you ever lose the card, MCTS can transfer whatever value you had onto a new M•CARD. You can’t do that with paper passes! We have lots more information on our website about the M•CARD, check it out here.

Q: Where can I get an M•CARD?

A: Riders can get an M•CARD at one of the nearly 100 fare outlet locations across Milwaukee County or just visit M•CARD Online and have a card mailed to your home.

Preguntas Frecuentes en Español

Celebrate the Return of Star Wars, MCTS Will

- December 18, 2015

Milwaukee, WI – The Milwaukee County Transit System (MCTS) is celebrating and marking the return of Star Wars with a week of special Star Wars-themed transit pictures. Every day during the week of December 14th, MCTS will post a new picture at 9am on the MCTS Facebook page.  

Each day’s picture is a fun comparison between MCTS and the Star Wars Universe. The pictures were created by MCTS employees who are also huge fans of the movie franchise. The pictures will be fun for everyone, from Droids and Nerf-Herders to Sith Lords and members of the Rebel Alliance; even non-fans will enjoy each day’s picture.

Monday Picture
 

Tuesday Picture

Wednesday Picture


Thursday Picture


Friday Picture

Check out the teaser video to get you in the Jedi mindset and check back every day to see the latest picture.



Going to see the film? Here's a list of which routes will take you there. Check schedules at RideMCTS.com to compare with your show time. 


Bayshore
14, 15, GreenLine, 63

AMC Mayfair Mall
6, 21, 28, 60,

Oriental Theatre 2230 N Farwell
21, GoldLine, 30, 30X

Fox Bay 334 Sliver Spring
GreenLine, 14

Marcus Menomonee Falls W180 N9393 Premier Ln
61 (Plus a short walk)


Ring in the New Year with Miller Lite Free Rides

- December 15, 2015

MILWAUKEE, WI – The Original Light Beer is teaming up with the Milwaukee County Transit System (MCTS) to bring Miller Lite Free Rides® back home to Milwaukee for New Year’s Eve. In partnership with Beer Capitol Distributing, Miller Lite® will provide Free Rides on all MCTS bus routes Thursday, December 31, beginning at 8 p.m. until end of regular service, with extended service on 13 MCTS bus routes until 4 a.m. 

“Milwaukee is home to our first Free Rides program, and it is a tradition we are proud to continue with MCTS,” said Diane Wagner, Responsibility Commerce Manager at MillerCoors. “Working together with MCTS and Beer Capitol Distributing, we will ensure people will have a great time this New Year’s Eve and get home safely.”

Since 1987, Miller Lite has provided more than 1 million people in the Milwaukee community with safe transportation alternatives on holidays and during local events. The program has earned the full support of state and local law enforcement, including the Milwaukee County Department of Transportation (MCDOT). Over the years, the Free Rides program has provided more than 5 million people nationwide with a safe ride home and is part of MillerCoors overall commitment to preventing drunk driving.         

“We’ve partnered with Miller Lite to make sure our community celebrates the holiday safely for nearly 30 years,” said Chris Abele, Milwaukee County Executive. “We encourage everyone who is going out on New Year’s Eve to leave their keys at home and let MCTS be their designated driver.”

“Beer Capitol Distributing has been a part of the Milwaukee community for more than 80 years, and we’re proud to continue to support Miller Lite and MCTS to provide this important service to our consumers,” said Aldo Madrigrano, Chief Executive Officer at Beer Capitol Distributing.

This New Year’s Eve, Free Rides will also be offered in Madison and Green Bay, Wisconsin; Chicago; Dallas; Denver; Duluth, and the Twin Cities, Minnesota; Nashville, Tennessee; and Phoenix. For detailed route and schedule information, call 1-800-FREE-RIDES (1-800-373-3743) or text “FREE RIDES” to 90464 or visit MillerLiteFreeRides.com. 

Exclusive Discount to the Reimagined Streets of Old Milwaukee for MCTS Riders

- December 10, 2015

The Milwaukee County Transit System (MCTS) and the Milwaukee Public Museum (MPM) are teaming up to reward bus riders. From December 11 – 18th, M•CARD pass holders will receive $3 off general Museum admission during MPM’s Streets of Old Milwaukee reopening week.

The MPMs Streets of Old Milwaukee exhibit, presented by the Rexnord Foundation, will reopen on Friday, December 11th, after a four-month closure. Streets has been closed to the public while undergoing a renovation and reimagination process in celebration of its 50th anniversary. 

The exhibit highlights public transportation’s important role in Milwaukee.  Visitors will enter Streets via a new life-sized street car that, through clever use of technology, will take the visitor on a journey back in time to Milwaukee’s yesteryear. They will exit into a new courtyard highlighting some of Milwaukee’s industrialized businesses, like the Falk Company, North Side Lumber and even a streetcar garage.

The MCTS M•CARD can be bought online or at any one of more than 90 retail outlets across Milwaukee County. The MCTS M•CARD is a high tech, affordable and reusable way to pay for bus service. Riders can load passes or Stored Cash Value on the card, and every time they use it they save money versus paying with cash ($1.75 vs $2.25).

To take advantage of this exclusive $3 discount at the Streets of Old Milwaukee, riders must present their M•CARD at MPM ticket windows. Offer good for one person per card. Cannot be combined with any other discount or offer.

Brought to you by Milwaukee County Transit System & the Milwaukee Public Museum.
   

Help the Less Fortunate this Holiday Season and Stuff the Bus

- November 24, 2015

Milwaukee, WI – Before sitting down with family and friends this Thanksgiving, give back by helping MCTS Stuff the Bus on Wednesday, November 25th! MCTS is proud to partner with 99.1 The Mix, Feeding America and Pick `n Save for the 18th annual one-day food drive. The goal this year is to collect enough food to provide 200,000 meals to hungry families this holiday season.

Stuff the Bus will take place from 6am – 6pm at the Brookfield South Pick `n Save at Milwaukee County Executive Chris Abele and Waukesha County Executive Paul Farrow will be at the store at noon helping to collect food and encouraging people to donate nonperishable food items. 15170 W. Greenfield Ave. People can buy food at the store to donate or stop by and drop of donations in the parking lot – just look for the MCTS bus!!

“Every donation, large and small, will make a big difference to families this holiday season. We encourage people to give what they can,” Abele said.

“For many of us who have so much to give thanks for, this event allows us to give something back and help those in need,” Farrow said.

Those who can’t make it to the event can also donate money online. For every $1 donation, Feeding America can provide three meals to someone in need.

MCTS Launches the FAVRE LINE to Honor Packers Legend

- November 19, 2015

Packers fans have a unique way to celebrate Brett Favre in the lead up to his jersey retirement ceremony on Thanksgiving night - they can ride the bus. The Milwaukee County Transit System (MCTS) is honorarily renaming the popular GreenLine - the FAVRE LINE in honor of Favre. The honorary renaming will last for one week, from November 19th until Thanksgiving, when the Packers retire Favre’s jersey during a  ceremony at Lambeau Field.


 
Milwaukee County Executive Chris Abele made the announcement standing at a bus stop at Water and Wisconsin Avenue that already had a very Packers feel to it, it’s where the GreenLine and GoldLine meet.

 “This is our way of saying congratulations to Brett Favre and thanking him for the many, many years of excitement and wins,” County Executive Abele said.

 Riders are encouraged to post pictures of themselves on the FAVRE LINE and tweet congratulations to Favre with the hashtag #FavreLine


 MCTS provides more than 7,000 rides a day on the FAVRE LINE (GreenLine). The route runs from Bayshore Mall, through numerous neighborhoods and diverse communities, ending at Mitchell International Airport.

 

MCTS Launches Another Upgrade for Riders

- November 16, 2015

Milwaukee, WI – Passengers using the Milwaukee County Transit System (MCTS) have another new technology update to make riding easier. Beginning Sunday, November 15, 2015, riders with an M•CARD can buy a 1-Day Pass on the bus. In the past, riders had to go to a store to have the pass put on their card.

“This is the latest upgrade we have put into place to making riding easier and more convenient,” said County Executive Chris Abele. “From the launch of the M•CARD and Real-Time Information last year, to M•CARD Online this summer and now the 1-Day Pass, we’re continuing to improve MCTS every day.”

A 1-Day Pass costs $5 if paying with cash or only $4 if the rider uses Stored Cash Value on their M•CARD. Buying the 1-Day Pass on the bus is easy and safe; passengers simply:

  • Tell the driver they’d like to buy a 1-Day Pass.
  • The driver selects 1-Day Pass and asks the passenger to pay with cash or Stored Cash Value.
  • The passenger touches their M•CARD on the farebox and the pass is loaded onto the card for unlimited riding until the end of service that day (4:59am the following day).

Passengers can still load a 1-Day Pass at one of the more than 90 M•CARD fare outlets across Milwaukee County. For more FAQ's visit the special 1-Day Pass info page at RideMCTS.com.

How to buy an MCTS 1-Day Pass

MCTS and ATU Local 998 Reach Contract Agreement

- October 16, 2015

Milwaukee, WI – ATU Local 998 members voted 81% on Wednesday, October 21, 2015, to approve a new three-year labor contract. Milwaukee County Transit System (MCTS) Managing Director Dan Boehm released the following statement after the vote.

“MCTS drivers, mechanics and all employees have an important job and this contract recognizes that. My sincere thanks to the employees who work so hard every day to keep MCTS running. I also want to thank County Executive Abele and the County Board for their support during these contract talks. Finally, and most importantly, I want to thank our riders for their patience. The main goal of MCTS is to serve our riders and the community; I look forward to working closely with our employees, partners and community stakeholders in continuing that mission.”

MCTS Drops Part-time Driver Requirement, Asks Union to Vote Again

- October 06, 2015

MILWAUKEE - On Tuesday, October 6, 2015 MCTS Managing Director Dan Boehm sent a letter to ATU Local 998 asking them to re-vote on the company's contract offer. Boehm said the company will remove the part-time driver portion of the contract.

In his letter, Boehm wrote:

We heard you clearly that the most important issue to you is the number of part-time drivers proposed in the contract. In consultation with County Executive Chris Abele and DOT Director Brian Dranzik and because you have stated that this is the issue that is standing between us on finalizing this contract, we would like to remove the part-time provision from the contract in the interest of resolving this issue quickly for the benefit of the transit riders. While it won’t be easy, because this is a top priority for you, MCTS will find a way to fund it in our budget. MCTS will do this in addition to maintaining the contract provisions that call for a salary increase on top of a cost-of-living adjustment.

To read the full letter click here or the image below.

MCTS Letter to ATU

MCTS Drops Part-time Driver Requirement, Asks Union to Vote Again

- October 06, 2015

MILWAUKEE - On Tuesday, October 6, 2015 MCTS Managing Director Dan Boehm sent a letter to ATU Local 998 asking them to re-vote on the company's contract offer. Boehm said the company will remove the part-time driver portion of the contract.

In his letter, Boehm wrote:

We heard you clearly that the most important issue to you is the number of part-time drivers proposed in the contract. In consultation with County Executive Chris Abele and DOT Director Brian Dranzik and because you have stated that this is the issue that is standing between us on finalizing this contract, we would like to remove the part-time provision from the contract in the interest of resolving this issue quickly for the benefit of the transit riders. While it won’t be easy, because this is a top priority for you, MCTS will find a way to fund it in our budget. MCTS will do this in addition to maintaining the contract provisions that call for a salary increase on top of a cost-of-living adjustment.

To read the full letter click here or the image below.

MCTS Letter to ATU

MCTS Drops Part-time Driver Requirement, Asks Union to Vote Again

- October 06, 2015

MILWAUKEE - On Tuesday, October 6, 2015 MCTS Managing Director Dan Boehm sent a letter to ATU Local 998 asking them to re-vote on the company's contract offer. Boehm said the company will remove the part-time driver portion of the contract.

In his letter, Boehm wrote:

We heard you clearly that the most important issue to you is the number of part-time drivers proposed in the contract. In consultation with County Executive Chris Abele and DOT Director Brian Dranzik and because you have stated that this is the issue that is standing between us on finalizing this contract, we would like to remove the part-time provision from the contract in the interest of resolving this issue quickly for the benefit of the transit riders. While it won’t be easy, because this is a top priority for you, MCTS will find a way to fund it in our budget. MCTS will do this in addition to maintaining the contract provisions that call for a salary increase on top of a cost-of-living adjustment.

To read the full letter click here or the image below.

MCTS Letter to ATU

MCTS Drops Part-time Driver Requirement, Asks Union to Vote Again

- October 06, 2015

MILWAUKEE - On Tuesday, October 6, 2015 MCTS Managing Director Dan Boehm sent a letter to ATU Local 998 asking them to re-vote on the company's contract offer. Boehm said the company will remove the part-time driver portion of the contract.

In his letter, Boehm wrote:

We heard you clearly that the most important issue to you is the number of part-time drivers proposed in the contract. In consultation with County Executive Chris Abele and DOT Director Brian Dranzik and because you have stated that this is the issue that is standing between us on finalizing this contract, we would like to remove the part-time provision from the contract in the interest of resolving this issue quickly for the benefit of the transit riders. While it won’t be easy, because this is a top priority for you, MCTS will find a way to fund it in our budget. MCTS will do this in addition to maintaining the contract provisions that call for a salary increase on top of a cost-of-living adjustment.

To read the full letter click here or the image below.

MCTS Letter to ATU

MCTS asks Union Members to Seriously Consider Contract Offer

- October 04, 2015

Milwaukee, WI – The Milwaukee County Transit System (MCTS) is asking members of the ATU Local 998 to seriously consider the contract they will be voting on tomorrow. The contract offer comes after months of meetings between MCTS, ATU and the Federal Mediator. The contract offer includes millions of dollars in increased wages, a top-tier health care plan and numerous concessions requested by the union.

MCTS Managing Director Dan Boehm sent a letter this weekend to ATU members outlining the contract and clarifying some of the misinformation union leaders have been attempting to spread, particularly around pay, health care and part-time drivers.

On July 1st, ATU Local 998 President James Macon told the Milwaukee Journal Sentinel the union was willing to accept a cap of 50 part-time drivers in a new contract.” Other union leaders have made similar statements in contract talks. In response, MCTS is offering a contract that would allow up to 45 part-time drivers and a promise that NO full-time driver will be laid off and replaced with a part-time driver.

Boehm wrote in his letter to employees, “I have one goal; get a contract in place that recognizes the important work you do while also making sure we have a strong transit system for years to come. For reasons that are unclear to me, ATU leadership is intent on making this contract about politics and issues that are unrelated to the job of serving the community.  Your vote for this contract will provide the stability that our passengers and our employees are seeking.  Let’s get negotiations behind us, and get back to the business of focusing full-time on transit for the community.” 

You can see the full letter here. Boehm also wrote to union members the day the contract was offered; that letter can be found here.

 

New MCTS Buses Hitting the Road

- October 01, 2015

The very first bus of the new MCTS fleet is taking its maiden voyage tomorrow. The bus will leave the Kinnickinnic Station around 11am on Friday, October 2, 2015, and head out to pick up passengers on Route 19. The New Flyer Xcelsior bus is one of 28 new MCTS buses that rolled off the assembly line recently. The other buses will be going into service in the coming weeks.

"From new buses to a new smart card to Real-Time Information, it has never been easier, safer or more convenient to ride MCTS," said County Executive Chris Abele. "The investments we've made in transit the past few years are allowing more and more people to get to work, get a degree or just visit friends and family."

Veteran driver Russ Schultz will pilot the new bus for its first run. Shultz has been driving for MCTS for 20 years and was part of Milwaukee transit history long before that. In 1965, as a young boy, Schultz was a passenger on the last trackless trolley to run in Milwaukee. Schultz says he is “excited and honored” to once again be part of transit history.

The new 5600 series buses look similar on the outside to the MCTS buses purchased in recent years, but feature numerous upgrades, including a new automatically opening electronic smart door that makes it safer and easier for passengers to get off the bus. The buses are also equipped with latest disc brakes and air suspension, along with state of the art electric fans and RELS (Reduced Engine Load at Stop) technology, which greatly increases fuel economy and lessens the buses carbon footprint.

 

MCTS Presents ATU with Contract Offer

- September 25, 2015

The contract offer presented to ATU members on September 25th by MCTS represents months of work at the bargaining table and millions of dollars more to drivers and mechanics in wages and benefits.

Milwaukee County Transit drivers and mechanics have an important job, and this contract recognizes their efforts. The MCTS negotiation team appreciates the hard work of their counterparts at ATU and the work of the Federal Mediators Office. 

Union leaders say they will ask their members to vote on this deal, possibly as early as next week.         

Details of the contract:

Increased Wages

  • Quarterly cost of living (COLA) increases without a cap (1% to 2% a year)
  • On top of COLA increase, a ½% pay increase when contract is ratified
  • Another 1% pay increase on April 1, 2016
  • Senior mechanics will also receive an additional $.25 an hour raise


Slight increase in health care costs

  • Monthly premiums would increase:
    • Individual plans - from $95 a month (2015) to an estimated $102 a month (2016) and $117 a month (2017)
    • Family plans - from $246 a month (2015) to an estimated $266 a month (2016) and $306 a month (2017)
    • No change to deductibles in 2016 and a deductible increase in 2017 from $500 to $750 (individual plan)
    • MCTS will pay 100% of health costs after deductibles are met

Part-time Drivers

  • MCTS proposes no more than 45 part-time operators
  • No full-time driver will be laid off and replaced with a part-time driver

 

Let MCTS Get You to Garth and Back this Weekend

- September 25, 2015

MILWAUKEE - Huge crowds are expected in downtown Milwaukee this weekend to see Garth Brooks at the BMO Harris Bradly Center, and MCTS has a Shameless plug for everyone going – you should take the bus!

When you ride MCTS, you can have Two Pina Coladas or a Longneck Bottle and not have to worry about driving. Plus, thanks to a cash fare of only $2.25 or $1.75 if you use the M•CARD, you can afford to bring your Friends in Low Places and still have money left over if you’re Callin’ Baton Rouge or going on a trip to The Beaches of Cheyenne.

With our fleet of new, clean diesel buses, you can get onboard and know She’s Gonna Make It to the show on time, even if That Ol’ Wind is blowing from Lake Michigan or The Thunder Rolls in from out west.

We’re Not Counting You, Garth, but everyone else going to the show should take advantage of the hassle free and inexpensive MCTS bus. More than 20 MCTS routes get you within walking distance of the show.

Just like your Papa Loved Mama, we love our passengers even more than playing poker and getting Two of a Kind, Working on a Full House.

To plan your trip to the show, check out our Google Trip Planner at RideMCTS.com. There you’ll also find the latest on fares and Real-Time Information, which means you’ll spend less time waiting for the bus and more time working on The Dance to your favorite Garth Brooks song.

Garth Brooks


MCTS Takes Part in Doors Open Milwaukee -- Visitors Can Tour a Brand New Bus at Event

- September 17, 2015
The Milwaukee County Transit System’s (MCTS) Fleet Maintenance Building will open its doors to the public on Saturday, September 19th as part of Doors Open Milwaukee. MCTS will also have a new bus on display for people to tour. The New Flyer Xcelsior buses just arrived this month and haven’t even hit the streets yet - info and specs on the buses are below.
 
There is a lot to maintaining MCTS’s fleet of 11 ton vehicles. Learn how it is done by visiting the Fleet Maintenance Building. Very rarely does MCTS provide tours, but this is an opportunity to see where mechanics repair or replace major bus components like engines, transmissions, air-conditioning and brakes. There will also be tours of the Body Repair Shop, where mechanics repair the outside of the bus, and learn how they paint buses in large space-age-looking spray booths.
 
This will also be the first chance for the general public to tour one of our 28 new buses. The buses were built this summer at the New Flyer plant in Alabama and have been arriving in Milwaukee over the past month. MCTS mechanics are doing some final installation and testing before the buses go into service.
 
**Doors Open at MCTS**
When: Saturday, September 19th – 10am to 5pm
Where: MCTS Fleet Building
              1525 W. Vine Street
Details: 45-minute tours will be given by MCTS staff.
              Tours start at 10:00am and will begin every hour.
              Last tour starts at 4:00 pm.

MCTS and ATU Continue Productive Negotiations

- September 03, 2015

Milwaukee, WI – The Milwaukee County Transit System (MCTS) and the Amalgamated Transit Union Local 998 (ATU) continued productive contract talks Thursday, September 3rd. Both sides have explored options suggested by the Federal Mediator, who has been working alongside negotiators since the spring.

ATU leaders have requested that MCTS provide a formal proposal that the Union can take to its members for a vote later this month. MCTS will prepare and present a formal proposal for the next meeting, which is scheduled for Friday, September 25, 2015.

Some Routes and Schedules Changing Sunday, August 30th

- August 28, 2015

The following routes will change effective Sunday, August 30th or Monday, August 31st. Please review updated schedules at RideMCTS.com before riding.

12, 14, 15, 19, 21, 22, 23, 28, 3135, 42U, 49, 51, 54, 55, 56, 57, 60, 61, 62, 63, 76, 80, 85, 87, 143, 223, 279, BLU, RED

MCTS Driver Praised for Helping Elderly Passenger

- August 26, 2015

Milwaukee, WI – MCTS Bus Driver Chris Martin didn’t think much of it when he got out of his bus to help an elderly man cross the street; however, one of his passengers saw the act of kindness and notified MCTS. The passenger nominated Chris for a commendation for his actions.

“Chris is like many MCTS employees: dedicated, kind and caring,” Milwaukee County Executive Chris Abele said. “I want to thank Chris for leading by example and being a true public servant.”

Chris was driving the westbound Route 30X around 8:30am on Tuesday, August 18th when he pulled over at a stop at Wisconsin and Water Streets. One of his passengers getting off was an elderly man who had to cross the street to catch a connecting bus to the VA Hospital.

Without pausing, Chris got out of his seat and helped the man get to the connecting bus stop. He then got back in his seat and continued his route. The whole thing was caught on video which can be seen on the MCTS Facebook Page.

This is not the first time Chris has been nominated for a commendation for his actions on the job. In 2014 and 2013 he received five commendations.

“I try to help our passengers as much and any way I can,” Martin said, downplaying his service. “Our job is important and I know the small things we do can have a big impact on our passengers.”

Every year, MCTS receives hundreds of commendations from the public about its drivers and staff for going above and beyond.

If you see a driver doing something worthy of special notice, please let us know by filling out the commendation form on RideMCTS.com.

 

MCTS & ATU Continue Contract Talks

- August 21, 2015

MILWAUKEE -  Contract negotiations between the Milwaukee County Transit System (MCTS) and the Amalgamated Transit Union Local 998 (ATU) are continuing to make progress toward an agreement.  Both sides met again on August 21, 2015.

ATU and MCTS are reviewing and considering a variety of options and proposals. The parties will resume negotiations with the assistance of the Federal Mediator on Thursday, September 3, 2015 in an effort to reach an agreement.  

Out of respect for the ongoing talks, both MCTS and ATU have agreed they will not publicly discuss this matter or details at this time.

Thousands of People Use M•CARD Online in the First Week

- August 13, 2015

Milwaukee, WI – After just one week, M•CARD Online is helping thousands of riders get on board faster and easier than ever. Since its public launch on August 5th, more than 3,000 people have logged onto M•CARD Online to buy a new card, add money to their existing M•CARD or register their card.                                                                

The new online store is also getting plenty of attention - the M•CARD Online page at RideMCTS.com has been viewed nearly 9,000 times.

“From new technology to new buses to new routes, riders and everyone across the community should know we are working hard every day to improve MCTS,” Milwaukee County Transit System Managing Director Dan Boehm said.

With M•CARD Online, riders can check their balance, add money (passes or Stored Cash Value) to their M•CARD or even order a new card, all from a computer or smartphone. The new service also allows people to register their cards in case they are lost or stolen. M•CARD Online is still in beta and will have more features available in the future.

With the M•CARD, riders never need to worry about exact change; plus using the M•CARD saves money versus paying with cash ($1.75 vs $2.25). All riders receive a free 90-minute transfer when they pay with their M•CARD.  

On top of M•CARD Online, passengers can still buy and update their smart cards at more than 90 locations across Milwaukee County. Either online or in a store, customers can load seven and 31-day passes onto the M•CARD, or they can put Stored Cash Value onto the card to pay as they go for rides throughout the system.

Contract Talks Continue

- August 11, 2015

MILWAUKEE -  Today at contract negotiations, the Milwaukee County Transit System (MCTS) and the Amalgamated Transit Union Local 998 (ATU) continued to make progress toward an agreement.  

ATU and MCTS are reviewing and considering a variety of options and proposals. The parties will resume negotiations with the assistance of the Federal Mediator on Friday, August 21, 2015 in an effort to reach an agreement.  

Out of respect for the ongoing talks, both MCTS and ATU have agreed they will not publicly discuss this matter or details at this time.

MCTS Launches M•CARD Online

- August 05, 2015

Milwaukee, WI  - The Milwaukee County Transit System (MCTS) is happy to announce the latest technology upgrade to the bus system - M•CARD Online. With M•CARD Online, riders can check their balance, add money (passes or Stored Cash Value) to their M•CARD or even order a new card, all from a computer or smartphone. The new service also allows people to register their cards in case they are lost or stolen.

M•CARD Online is still in beta but is live at RideMCTS.com for all users.

“We’ve made huge improvements to the transit system in the past few years, including more routes, newer buses and of course this new technology,” Milwaukee County Executive Chris Abele said. “M•CARD Online makes riding easier and more convenient than ever to connect to work, school and everywhere else MCTS takes you.”

With the M•CARD you never need to worry about exact change; plus using the M•CARD save money versus paying with cash ($1.75 vs $2.25). All riders receive a free 90-minute transfer when they pay with their M•CARD.  

On top of M•CARD Online, passengers can still buy and update their smart cards at more than 90 locations across Milwaukee County. Either online or in a store, customers can load seven and 31-day passes onto the M•CARD, or they can put Stored Cash Value onto the card to pay as they go for rides throughout the system.

MCTS provides, on average, 150,000 rides a day to people across Milwaukee, Ozaukee, Washington and Waukesha Counties who rely on MCTS to get to work, school and medical appointments. 

Joint Statement From MCTS and ATU Regarding Contract Talks

- July 30, 2015
MILWAUKEE - Today at contract negotiations, the Milwaukee County Transit System (MCTS) and the Amalgamated Transit Union Local 998 (ATU) made progress toward a four-year agreement.  

MCTS presented a comprehensive proposal which the union will be reviewing and considering. The parties will resume negotiations with the assistance of the Federal Mediator on Monday, August 10, 2015 in an effort to reach an agreement.  

Out of respect for the ongoing talks, both MCTS and ATU have agreed they will not publicly discuss this matter or details until after the next meeting.

 

Bus in Milwaukee

As Contract Talks Continue, ATU Leader Insists on $9 Million More

- July 29, 2015

Milwaukee, WI – As the Milwaukee County Transit System and the Amalgamated Transit Union Local 998 (ATU) go back to the bargaining table on Thursday, July 30th, new information shows the devastating impact ATU’s contract demands could have on the community.

ATU leadership called for a strike nearly a month ago. Since then, ATU President James Macon has been busy holding a rally with a giant inflatable camel, calling a last minute, 3 am press conference, using vulgar language in news interviews and insisting they will go on strike again. 

Macon is hoping his antics distract the public and media from the true cost of his contract demands. Macon is demanding $9 million more than what MCTS can afford

MCTS has put $6.3 million in increased wages and benefits on the table in the next two budget years. MCTS has agreed to cap the number of part-time drivers and is seeking pension changes that will make the transit pension plan stronger, and healthcare changes that help to control costs and keep monthly premiums affordable. 

Macon has repeatedly said he will “shut the city down” if he doesn’t get what he wants.

The public should be aware that Macon’s $9 million proposal would have a huge impact on the community, including the possible elimination of routes and the loss of thousands of rides a day.

Other facts people should be aware of:

  • The average MCTS bus driver makes more than $62,000 a year in salary and overtime
  • On top of salary, MCTS also pays a majority of the drivers’ pension and healthcare
    • Yearly pension cost to MCTS per driver - $11,435
    • Healthcare cost to MCTS per driver:
      • Single coverage - $7,613
      • Family coverage - $19,795
      • Total cost MCTS pays in compensation & benefits per driver:  $81,878 - $94,060

MCTS Announces Strike Reimbursement Plan

- July 08, 2015

Milwaukee, WI – The Milwaukee County Transit System (MCTS) is issuing reimbursements for passengers who had active 7-day or 31-day passes during last week’s strike by the Amalgamated Transit Union (ATU) Local 998. ATU leaders went on a three-day strike despite a new contract proposal from MCTS that would significantly increase bus drivers and mechanics pay.

The strike stranded tens of thousands of people across Milwaukee, Ozaukee, Washington and Waukesha Counties who rely on MCTS to get to work, school and medical appointments.

MCTS is also updating RideMCTS.com with a FAQ page that has more information about the contract and debunking false rumors some union leaders are spreading.

Reimbursement Info

M•CARD holders

  • M•CARD reimbursements must be obtained by phone (414-937-0470) or email (mcardservices@mcts.org).
  • For each day your 7-day or 31-day M•CARD pass was active during the strike, you will receive the value of three free rides ($1.75 per ride in stored value) on your M•CARD
    • 1 day reimbursement = $5.25 in stored value
    • 2 days = $10.50 in stored value
    • 3 days = $15.75 in stored value
    • If you are requesting your reimbursement via email, please provide your name, contact phone number and M•CARD serial number located on the back of your card (number starts with 05-).
    • Emails will be responded to within three business days.
    • Note – it may take up to 48 hours for the reimbursement to show up on your card.

Paper Passes

  • If you have a weekly paper pass for June 28, 2015 - July 4, 2015 or a monthly pass for July 2015, please bring your pass to:
    • MCTS Administrative office - 1942 N 17th Street, 8am- 4:30pm
    • Kinnickinnic Station -  1718 S. Kinnickinnic Ave, 8am – 4:30pm
    • Fond du Lac Station – 3201 W. Fond du Lac Ave, 8am - 4:30pm
    • After submitting your ticket, you will be given a booklet of 10 tickets to use any time.
    • Note - you need to hand in your paper pass in exchange for the reimbursement, so July monthly pass holders will not want to come in until August.

All MCTS Bus Rides Are FREE on Monday, July 6th

- July 03, 2015
Bus Service Resumes on Saturday - All Rides Will Be Free On Monday!

Milwaukee County Executive Chris Abele announced  that all MCTS buses will be free on Monday, July 6, 2016. Monday is first weekday since the conclusion of drivers’ union went on a three day strike, stranding tens of thousands of people who rely on MCTS to get to work, school and doctor’s appointments.

Union leaders said they will allow their members to go back on the job Saturday, July 4, 2015. MCTS will resume their regularly scheduled service on Saturday, including Summerfest routes.

“This day of free transit won’t make up for the massive inconvenience riders felt last week when union leaders went out on strike, however it’s the least we can do to thank the community for their patience,” County Executive Abele said. “I know most drivers agree with me that the best way to continue to serve the community is to get back to work and provide the rides that so many people depend on.”

 “I want to thank all the employees at MCTS who stayed on the job the past few days to make sure service would be ready as soon as this strike ended,” County Executive Abele said.

 

MCTS Drivers Unions Calls for a Strike, All Bus Service Suspended Beginning Wednesday, July 1

- June 30, 2015

Milwaukee, WI – As of 3 am Wednesday, July 1, 2015, all Milwaukee County Transit System (MCTS) bus service will be suspended because of a strike by the Amalgamated Transit Union (ATU) Local 998. ATU leaders called for a work stoppage despite significant attempts and concessions from MCTS during a daylong negotiation session.

The union’s decision means tens of thousands of people who rely on MCTS to get to work, school and doctor’s appointments will have to find other transportation. The strike will also shut down Summerfest service that tens of thousands of people rely on every day to get to the Big Gig. The union says they will return to work on Saturday, July 4, 2015.

MCTS presented a contract proposal on Friday that would have increased bus drivers and mechanics pay in exchange for some health care concessions. The average MCTS bus driver will make more than $62,000 this year in salary and overtime.

In an attempt to avoid a strike, MCTS made significant concessions to the union today, including:

  • A matching $1,000 Flexible Spending Account for employees to help offset modest increases in healthcare costs. The previous proposal was $500.
  • Capping the amount of part-time drivers MCTS will hire.
  • Some flexibility for how mechanics use their personal time.

Despite numerous recent statements from union leaders that their contract dispute was not over money, the union came to the bargaining table today to ask for $8 million in increased wages.

MCTS Remains Committed to Avoiding a Transit Strike

- June 29, 2015

Milwaukee, WI – The Milwaukee County Transit System (MCTS) is encouraging the Amalgamated Transit Union (ATU) Local 998 to stay on the job. ATU leaders say they may go on strike Wednesday, despite a new contract proposal from MCTS that would increase bus drivers and mechanics pay.

MCTS presented the new contract to ATU on Friday afternoon. The average MCTS bus driver will make more than $62,000 this year in salary and overtime. The proposed contract includes even more money for drivers and mechanics along with a matching $500 Flexible Spending Account to help offset modest increases in healthcare costs.

The cost of healthcare for MCTS employees and retirees currently accounts for 20% of the total MCTS budget every year, if no changes are made, that cost will balloon to 30% in five years and 40% in ten years.

MCTS and ATU will meet again Tuesday.

“We remain committed to avoiding a strike and ask union leaders to work with us to continue serving the community,” said MCTS Managing Director Dan Boehm. “We believe the proposal we put forward improves MCTS and our future sustainability, while also rewarding drivers and mechanics for the excellent and important job they do.”

MCTS provides on average 150,000 rides a day to people across Milwaukee, Ozaukee, Washington and Waukesha Counties who rely on MCTS to get to work, school and medical appointments. MCTS also provides tens of thousands of rides a day to Summerfest.

What the MCTS Proposed Contract Means for Riders and the Community

  • The contract greatly improves the sustainability of MCTS, meaning a better transit system now and in the future
  • By reigning in future healthcare costs, MCTS can deploy more money and resources to help people get to work, school and doctor’s appointments
  • The four year contract provides stability for riders, employers and the community

MCTS Contract Proposal by the Numbers

MCTS Offers Contract Proposal to Drivers Who Have Threatened to Strike

- June 26, 2015

Milwaukee, WI - The Milwaukee County Transit System (MCTS) presented a four-year contract offer to the Amalgamated Transit Union (ATU) Local 998 today, June 26, 2015, that will increase bus driver pay and lower their pension contribution.

The average MCTS bus driver will make more than $62,000 this year in salary and overtime. The proposed contract includes more money for drivers and mechanics along with a matching $500 Flexible Spending Account to help offset modest increases in healthcare costs.

The union says their members will vote on the contract on Monday. They say they will also take another vote on whether or not to strike. MCTS continues to stress to union leaders that a strike will hurt the tens of thousands of people across Milwaukee, Ozaukee, Washington and Waukesha Counties who rely on MCTS to get to work, school and medical appointments. ATU has said there will not be a strike until after their members vote on Monday.

“We look forward to union leaders ending the threat of this strike and getting back to working with us to serve our community. We believe this proposal improves MCTS, our sustainability and the services we provide, while also rewarding drivers and mechanics for the excellent job they do,” said MCTS Managing Director Dan Boehm.

Key Points of Four-Year Contract Offered to Union by MCTS on June 26, 2015

  • Maintain current cost-of-living increase that provides up to 2% pay increase per year
  • MCTS will pay more of the employees' pension contributions, which is equal to a 1.3% pay raise every year starting January 1, 2016
  • 1% pay raise on January 1,2017
  • Wage and health care for 2018 and 2019 will be negotiated two years from now
  • “A” Mechanics would see an additional 25 cents per hour increase on January 1, 2016 and another 25 cent increase on January 1, 2017
  • MCTS will offer a matching $500 Flexible Spending Account for employees to help offset modest increases in healthcare costs.
  • MCTS will hire a small number of part-time drivers, which may include retirees, to help alleviate workloads and cut down on overtime
  • MCTS requests to change pension eligibility, which permits employees currently as young as 48 years old to retire onto the pension plan
  • Increase in monthly health care premium contribution
  • MCTS will pay 90% of health costs after deductibles are met (90/10 coinsurance)

What the MCTS Proposed Contract Means for Riders and the Community

  • The contract greatly improves the sustainability of MCTS, meaning a better transit system now and in the future
  • By reigning in future healthcare costs, MCTS can deploy more money and resources to help people get to work, school and doctor’s appointments
  • The four year contract provides stability for riders, employers and the community

MCTS Contract Proposal by the Numbers

MCTS Expands Service in Brown Deer and to Oak Creek

- March 18, 2015

Milwaukee County Transit System announces the expansion of its services with a new route and a route extension - both aimed at assisting local residents get to job hubs. The routes also enhance travel mobility for workers while helping improve air quality.

New Routes

Starting, Sunday, March 22, 2015, Route 276 (Brown Deer Shuttle) will provide service from Park Plaza and Brown Deer, to Green Bay Road, to Cherrywood Lane primarily along the Brown Deer Road corridor. This area contains several office and industrial establishments that are currently without transit service. Route 276 will operate on weekdays from 5 a.m. to 10 p.m. and from 5 a.m. to 7:30 p.m. on weekends.

Also starting on March 22, Route 80 (6th Street) will be extended south to provide regular all-day service for the first time from MATC South to Oak Creek. With this extension, Route 80 will serve Drexel Town Square and the retailer Meijer (both under construction), Woodman’s Market, Target, Kohl’s, and many other businesses and residences. Route 80 buses will operate daily from 5 a.m. to 12 a.m.

Seasonal Adjustments to Take Effect

MCTS bus schedules change up to four times a year to accommodate regular seasonal adjustments. The following routes are changing on March 22: Routes 14 (Humboldt – Forest Home), 21 (North Avenue), 23 (Fond du Lac-National), 67 (N. 76th – S. 84th Street), 76 (N. 60th – S. 70th Street), 79 (Menomonee Falls Flyer), 80 (6th Street), 223 (Park Place – Bradley Woods Shuttle), BlueLine MetroEXpress (Fond du Lac – National Avenue), 44  (National Flyer) and 49 (Brown Deer – Bayshore Flyer). Customers are encouraged to check buses on March 18 for new schedules, call the 24-hour automated bus information line at 414-344-6711, or view a preview online at RideMCTS.com starting on March 12.

The Google Transit Trip planner located on the homepage of RideMCTS.com is the best way to plan your bus trip. Just input the starting point and destination to get customized route and schedule information.

MCTS Expands Service in Brown Deer and to Oak Creek

- March 18, 2015

Milwaukee County Transit System announces the expansion of its services with a new route and a route extension - both aimed at assisting local residents get to job hubs. The routes also enhance travel mobility for workers while helping improve air quality.

New Routes

Starting, Sunday, March 22, 2015, Route 276 (Brown Deer Shuttle) will provide service from Park Plaza and Brown Deer, to Green Bay Road, to Cherrywood Lane primarily along the Brown Deer Road corridor. This area contains several office and industrial establishments that are currently without transit service. Route 276 will operate on weekdays from 5 a.m. to 10 p.m. and from 5 a.m. to 7:30 p.m. on weekends.

Also starting on March 22, Route 80 (6th Street) will be extended south to provide regular all-day service for the first time from MATC South to Oak Creek. With this extension, Route 80 will serve Drexel Town Square and the retailer Meijer (both under construction), Woodman’s Market, Target, Kohl’s, and many other businesses and residences. Route 80 buses will operate daily from 5 a.m. to 12 a.m.

Seasonal Adjustments to Take Effect

MCTS bus schedules change up to four times a year to accommodate regular seasonal adjustments. The following routes are changing on March 22: Routes 14 (Humboldt – Forest Home), 21 (North Avenue), 23 (Fond du Lac-National), 67 (N. 76th – S. 84th Street), 76 (N. 60th – S. 70th Street), 79 (Menomonee Falls Flyer), 80 (6th Street), 223 (Park Place – Bradley Woods Shuttle), BlueLine MetroEXpress (Fond du Lac – National Avenue), 44  (National Flyer) and 49 (Brown Deer – Bayshore Flyer). Customers are encouraged to check buses on March 18 for new schedules, call the 24-hour automated bus information line at 414-344-6711, or view a preview online at RideMCTS.com starting on March 12.

The Google Transit Trip planner located on the homepage of RideMCTS.com is the best way to plan your bus trip. Just input the starting point and destination to get customized route and schedule information.

MCTS Expands Service in Brown Deer and to Oak Creek

- March 18, 2015

Milwaukee County Transit System announces the expansion of its services with a new route and a route extension - both aimed at assisting local residents get to job hubs. The routes also enhance travel mobility for workers while helping improve air quality.

New Routes

Starting, Sunday, March 22, 2015, Route 276 (Brown Deer Shuttle) will provide service from Park Plaza and Brown Deer, to Green Bay Road, to Cherrywood Lane primarily along the Brown Deer Road corridor. This area contains several office and industrial establishments that are currently without transit service. Route 276 will operate on weekdays from 5 a.m. to 10 p.m. and from 5 a.m. to 7:30 p.m. on weekends.

Also starting on March 22, Route 80 (6th Street) will be extended south to provide regular all-day service for the first time from MATC South to Oak Creek. With this extension, Route 80 will serve Drexel Town Square and the retailer Meijer (both under construction), Woodman’s Market, Target, Kohl’s, and many other businesses and residences. Route 80 buses will operate daily from 5 a.m. to 12 a.m.

Seasonal Adjustments to Take Effect

MCTS bus schedules change up to four times a year to accommodate regular seasonal adjustments. The following routes are changing on March 22: Routes 14 (Humboldt – Forest Home), 21 (North Avenue), 23 (Fond du Lac-National), 67 (N. 76th – S. 84th Street), 76 (N. 60th – S. 70th Street), 79 (Menomonee Falls Flyer), 80 (6th Street), 223 (Park Place – Bradley Woods Shuttle), BlueLine MetroEXpress (Fond du Lac – National Avenue), 44  (National Flyer) and 49 (Brown Deer – Bayshore Flyer). Customers are encouraged to check buses on March 18 for new schedules, call the 24-hour automated bus information line at 414-344-6711, or view a preview online at RideMCTS.com starting on March 12.

The Google Transit Trip planner located on the homepage of RideMCTS.com is the best way to plan your bus trip. Just input the starting point and destination to get customized route and schedule information.

How to Commend Your MCTS Operator

- January 06, 2011

 Each month, the Milwaukee County Transit System receives dozens of messages from riders who appreciate their bus driver. Customer service is important, so we want to recognize drivers who go above and beyond. Maybe you had a nice experience with an MCTS bus operator which you think the company should know about?

Whether its holding the bus for a late customer, giving directions to an unfamiliar place or providing extra assistance to a passenger in need, you can report such positive actions to our Customer Service Department. Commendations will go on the employees record and they will be eligible for a customer service award.
Passengers can give commendations through the following methods:

  • RideMCTS.com Commendations Form
  • By calling the Customer Comments Line at 414-937-3218, Monday-Friday 8 a.m. to 4 p.m.
  • By tweeting @RideMCTS

Please have the following information available:

  • Route
  • Day/Date
  • Time
  • Direction
  • Location
  • Description of the good deed

Additional information, such as the four-digit bus number, description of the driver (gender, etc.), or operator name is also helpful.