Our latest news and updates

Some Routes and Schedules Changing Sunday, August 30th

- August 28, 2015

The following routes will change effective Sunday, August 30th or Monday, August 31st. Please review updated schedules at RideMCTS.com before riding.

12, 14, 15, 19, 21, 22, 23, 28, 3135, 42U, 49, 51, 54, 55, 56, 57, 60, 61, 62, 63, 76, 80, 85, 87, 143, 223, 279, BLU, RED

MCTS Driver Praised for Helping Elderly Passenger

- August 26, 2015

Milwaukee, WI – MCTS Bus Driver Chris Martin didn’t think much of it when he got out of his bus to help an elderly man cross the street; however, one of his passengers saw the act of kindness and notified MCTS. The passenger nominated Chris for a commendation for his actions.

“Chris is like many MCTS employees: dedicated, kind and caring,” Milwaukee County Executive Chris Abele said. “I want to thank Chris for leading by example and being a true public servant.”

Chris was driving the westbound Route 30X around 8:30am on Tuesday, August 18th when he pulled over at a stop at Wisconsin and Water Streets. One of his passengers getting off was an elderly man who had to cross the street to catch a connecting bus to the VA Hospital.

Without pausing, Chris got out of his seat and helped the man get to the connecting bus stop. He then got back in his seat and continued his route. The whole thing was caught on video which can be seen on the MCTS Facebook Page.

This is not the first time Chris has been nominated for a commendation for his actions on the job. In 2014 and 2013 he received five commendations.

“I try to help our passengers as much and any way I can,” Martin said, downplaying his service. “Our job is important and I know the small things we do can have a big impact on our passengers.”

Every year, MCTS receives hundreds of commendations from the public about its drivers and staff for going above and beyond.

If you see a driver doing something worthy of special notice, please let us know by filling out the commendation form on RideMCTS.com.

 

MCTS & ATU Continue Contract Talks

- August 21, 2015

MILWAUKEE -  Contract negotiations between the Milwaukee County Transit System (MCTS) and the Amalgamated Transit Union Local 998 (ATU) are continuing to make progress toward an agreement.  Both sides met again on August 21, 2015.

ATU and MCTS are reviewing and considering a variety of options and proposals. The parties will resume negotiations with the assistance of the Federal Mediator on Thursday, September 3, 2015 in an effort to reach an agreement.  

Out of respect for the ongoing talks, both MCTS and ATU have agreed they will not publicly discuss this matter or details at this time.

Thousands of People Use M•CARD Online in the First Week

- August 13, 2015

Milwaukee, WI – After just one week, M•CARD Online is helping thousands of riders get on board faster and easier than ever. Since its public launch on August 5th, more than 3,000 people have logged onto M•CARD Online to buy a new card, add money to their existing M•CARD or register their card.                                                                

The new online store is also getting plenty of attention - the M•CARD Online page at RideMCTS.com has been viewed nearly 9,000 times.

“From new technology to new buses to new routes, riders and everyone across the community should know we are working hard every day to improve MCTS,” Milwaukee County Transit System Managing Director Dan Boehm said.

With M•CARD Online, riders can check their balance, add money (passes or Stored Cash Value) to their M•CARD or even order a new card, all from a computer or smartphone. The new service also allows people to register their cards in case they are lost or stolen. M•CARD Online is still in beta and will have more features available in the future.

With the M•CARD, riders never need to worry about exact change; plus using the M•CARD saves money versus paying with cash ($1.75 vs $2.25). All riders receive a free 90-minute transfer when they pay with their M•CARD.  

On top of M•CARD Online, passengers can still buy and update their smart cards at more than 90 locations across Milwaukee County. Either online or in a store, customers can load seven and 31-day passes onto the M•CARD, or they can put Stored Cash Value onto the card to pay as they go for rides throughout the system.

Contract Talks Continue

- August 11, 2015

MILWAUKEE -  Today at contract negotiations, the Milwaukee County Transit System (MCTS) and the Amalgamated Transit Union Local 998 (ATU) continued to make progress toward an agreement.  

ATU and MCTS are reviewing and considering a variety of options and proposals. The parties will resume negotiations with the assistance of the Federal Mediator on Friday, August 21, 2015 in an effort to reach an agreement.  

Out of respect for the ongoing talks, both MCTS and ATU have agreed they will not publicly discuss this matter or details at this time.

MCTS Launches M•CARD Online

- August 05, 2015

Milwaukee, WI  - The Milwaukee County Transit System (MCTS) is happy to announce the latest technology upgrade to the bus system - M•CARD Online. With M•CARD Online, riders can check their balance, add money (passes or Stored Cash Value) to their M•CARD or even order a new card, all from a computer or smartphone. The new service also allows people to register their cards in case they are lost or stolen.

M•CARD Online is still in beta but is live at RideMCTS.com for all users.

“We’ve made huge improvements to the transit system in the past few years, including more routes, newer buses and of course this new technology,” Milwaukee County Executive Chris Abele said. “M•CARD Online makes riding easier and more convenient than ever to connect to work, school and everywhere else MCTS takes you.”

With the M•CARD you never need to worry about exact change; plus using the M•CARD save money versus paying with cash ($1.75 vs $2.25). All riders receive a free 90-minute transfer when they pay with their M•CARD.  

On top of M•CARD Online, passengers can still buy and update their smart cards at more than 90 locations across Milwaukee County. Either online or in a store, customers can load seven and 31-day passes onto the M•CARD, or they can put Stored Cash Value onto the card to pay as they go for rides throughout the system.

MCTS provides, on average, 150,000 rides a day to people across Milwaukee, Ozaukee, Washington and Waukesha Counties who rely on MCTS to get to work, school and medical appointments. 

Joint Statement From MCTS and ATU Regarding Contract Talks

- July 30, 2015
MILWAUKEE - Today at contract negotiations, the Milwaukee County Transit System (MCTS) and the Amalgamated Transit Union Local 998 (ATU) made progress toward a four-year agreement.  

MCTS presented a comprehensive proposal which the union will be reviewing and considering. The parties will resume negotiations with the assistance of the Federal Mediator on Monday, August 10, 2015 in an effort to reach an agreement.  

Out of respect for the ongoing talks, both MCTS and ATU have agreed they will not publicly discuss this matter or details until after the next meeting.

 

Bus in Milwaukee

As Contract Talks Continue, ATU Leader Insists on $9 Million More

- July 29, 2015

Milwaukee, WI – As the Milwaukee County Transit System and the Amalgamated Transit Union Local 998 (ATU) go back to the bargaining table on Thursday, July 30th, new information shows the devastating impact ATU’s contract demands could have on the community.

ATU leadership called for a strike nearly a month ago. Since then, ATU President James Macon has been busy holding a rally with a giant inflatable camel, calling a last minute, 3 am press conference, using vulgar language in news interviews and insisting they will go on strike again. 

Macon is hoping his antics distract the public and media from the true cost of his contract demands. Macon is demanding $9 million more than what MCTS can afford

MCTS has put $6.3 million in increased wages and benefits on the table in the next two budget years. MCTS has agreed to cap the number of part-time drivers and is seeking pension changes that will make the transit pension plan stronger, and healthcare changes that help to control costs and keep monthly premiums affordable. 

Macon has repeatedly said he will “shut the city down” if he doesn’t get what he wants.

The public should be aware that Macon’s $9 million proposal would have a huge impact on the community, including the possible elimination of routes and the loss of thousands of rides a day.

Other facts people should be aware of:

  • The average MCTS bus driver makes more than $62,000 a year in salary and overtime
  • On top of salary, MCTS also pays a majority of the drivers’ pension and healthcare
    • Yearly pension cost to MCTS per driver - $11,435
    • Healthcare cost to MCTS per driver:
      • Single coverage - $7,613
      • Family coverage - $19,795
      • Total cost MCTS pays in compensation & benefits per driver:  $81,878 - $94,060

MCTS Announces Strike Reimbursement Plan

- July 08, 2015

Milwaukee, WI – The Milwaukee County Transit System (MCTS) is issuing reimbursements for passengers who had active 7-day or 31-day passes during last week’s strike by the Amalgamated Transit Union (ATU) Local 998. ATU leaders went on a three-day strike despite a new contract proposal from MCTS that would significantly increase bus drivers and mechanics pay.

The strike stranded tens of thousands of people across Milwaukee, Ozaukee, Washington and Waukesha Counties who rely on MCTS to get to work, school and medical appointments.

MCTS is also updating RideMCTS.com with a FAQ page that has more information about the contract and debunking false rumors some union leaders are spreading.

Reimbursement Info

M•CARD holders

  • M•CARD reimbursements must be obtained by phone (414-937-0470) or email (mcardservices@mcts.org).
  • For each day your 7-day or 31-day M•CARD pass was active during the strike, you will receive the value of three free rides ($1.75 per ride in stored value) on your M•CARD
    • 1 day reimbursement = $5.25 in stored value
    • 2 days = $10.50 in stored value
    • 3 days = $15.75 in stored value
    • If you are requesting your reimbursement via email, please provide your name, contact phone number and M•CARD serial number located on the back of your card (number starts with 05-).
    • Emails will be responded to within three business days.
    • Note – it may take up to 48 hours for the reimbursement to show up on your card.

Paper Passes

  • If you have a weekly paper pass for June 28, 2015 - July 4, 2015 or a monthly pass for July 2015, please bring your pass to:
    • MCTS Administrative office - 1942 N 17th Street, 8am- 4:30pm
    • Kinnickinnic Station -  1718 S. Kinnickinnic Ave, 8am – 4:30pm
    • Fond du Lac Station – 3201 W. Fond du Lac Ave, 8am - 4:30pm
    • After submitting your ticket, you will be given a booklet of 10 tickets to use any time.
    • Note - you need to hand in your paper pass in exchange for the reimbursement, so July monthly pass holders will not want to come in until August.

All MCTS Bus Rides Are FREE on Monday, July 6th

- July 03, 2015
Bus Service Resumes on Saturday - All Rides Will Be Free On Monday!

Milwaukee County Executive Chris Abele announced  that all MCTS buses will be free on Monday, July 6, 2016. Monday is first weekday since the conclusion of drivers’ union went on a three day strike, stranding tens of thousands of people who rely on MCTS to get to work, school and doctor’s appointments.

Union leaders said they will allow their members to go back on the job Saturday, July 4, 2015. MCTS will resume their regularly scheduled service on Saturday, including Summerfest routes.

“This day of free transit won’t make up for the massive inconvenience riders felt last week when union leaders went out on strike, however it’s the least we can do to thank the community for their patience,” County Executive Abele said. “I know most drivers agree with me that the best way to continue to serve the community is to get back to work and provide the rides that so many people depend on.”

 “I want to thank all the employees at MCTS who stayed on the job the past few days to make sure service would be ready as soon as this strike ended,” County Executive Abele said.

 

MCTS Drivers Unions Calls for a Strike, All Bus Service Suspended Beginning Wednesday, July 1

- June 30, 2015

Milwaukee, WI – As of 3 am Wednesday, July 1, 2015, all Milwaukee County Transit System (MCTS) bus service will be suspended because of a strike by the Amalgamated Transit Union (ATU) Local 998. ATU leaders called for a work stoppage despite significant attempts and concessions from MCTS during a daylong negotiation session.

The union’s decision means tens of thousands of people who rely on MCTS to get to work, school and doctor’s appointments will have to find other transportation. The strike will also shut down Summerfest service that tens of thousands of people rely on every day to get to the Big Gig. The union says they will return to work on Saturday, July 4, 2015.

MCTS presented a contract proposal on Friday that would have increased bus drivers and mechanics pay in exchange for some health care concessions. The average MCTS bus driver will make more than $62,000 this year in salary and overtime.

In an attempt to avoid a strike, MCTS made significant concessions to the union today, including:

  • A matching $1,000 Flexible Spending Account for employees to help offset modest increases in healthcare costs. The previous proposal was $500.
  • Capping the amount of part-time drivers MCTS will hire.
  • Some flexibility for how mechanics use their personal time.

Despite numerous recent statements from union leaders that their contract dispute was not over money, the union came to the bargaining table today to ask for $8 million in increased wages.

MCTS Remains Committed to Avoiding a Transit Strike

- June 29, 2015

Milwaukee, WI – The Milwaukee County Transit System (MCTS) is encouraging the Amalgamated Transit Union (ATU) Local 998 to stay on the job. ATU leaders say they may go on strike Wednesday, despite a new contract proposal from MCTS that would increase bus drivers and mechanics pay.

MCTS presented the new contract to ATU on Friday afternoon. The average MCTS bus driver will make more than $62,000 this year in salary and overtime. The proposed contract includes even more money for drivers and mechanics along with a matching $500 Flexible Spending Account to help offset modest increases in healthcare costs.

The cost of healthcare for MCTS employees and retirees currently accounts for 20% of the total MCTS budget every year, if no changes are made, that cost will balloon to 30% in five years and 40% in ten years.

MCTS and ATU will meet again Tuesday.

“We remain committed to avoiding a strike and ask union leaders to work with us to continue serving the community,” said MCTS Managing Director Dan Boehm. “We believe the proposal we put forward improves MCTS and our future sustainability, while also rewarding drivers and mechanics for the excellent and important job they do.”

MCTS provides on average 150,000 rides a day to people across Milwaukee, Ozaukee, Washington and Waukesha Counties who rely on MCTS to get to work, school and medical appointments. MCTS also provides tens of thousands of rides a day to Summerfest.

What the MCTS Proposed Contract Means for Riders and the Community

  • The contract greatly improves the sustainability of MCTS, meaning a better transit system now and in the future
  • By reigning in future healthcare costs, MCTS can deploy more money and resources to help people get to work, school and doctor’s appointments
  • The four year contract provides stability for riders, employers and the community

MCTS Contract Proposal by the Numbers

MCTS Offers Contract Proposal to Drivers Who Have Threatened to Strike

- June 26, 2015

Milwaukee, WI - The Milwaukee County Transit System (MCTS) presented a four-year contract offer to the Amalgamated Transit Union (ATU) Local 998 today, June 26, 2015, that will increase bus driver pay and lower their pension contribution.

The average MCTS bus driver will make more than $62,000 this year in salary and overtime. The proposed contract includes more money for drivers and mechanics along with a matching $500 Flexible Spending Account to help offset modest increases in healthcare costs.

The union says their members will vote on the contract on Monday. They say they will also take another vote on whether or not to strike. MCTS continues to stress to union leaders that a strike will hurt the tens of thousands of people across Milwaukee, Ozaukee, Washington and Waukesha Counties who rely on MCTS to get to work, school and medical appointments. ATU has said there will not be a strike until after their members vote on Monday.

“We look forward to union leaders ending the threat of this strike and getting back to working with us to serve our community. We believe this proposal improves MCTS, our sustainability and the services we provide, while also rewarding drivers and mechanics for the excellent job they do,” said MCTS Managing Director Dan Boehm.

Key Points of Four-Year Contract Offered to Union by MCTS on June 26, 2015

  • Maintain current cost-of-living increase that provides up to 2% pay increase per year
  • MCTS will pay more of the employees' pension contributions, which is equal to a 1.3% pay raise every year starting January 1, 2016
  • 1% pay raise on January 1,2017
  • Wage and health care for 2018 and 2019 will be negotiated two years from now
  • “A” Mechanics would see an additional 25 cents per hour increase on January 1, 2016 and another 25 cent increase on January 1, 2017
  • MCTS will offer a matching $500 Flexible Spending Account for employees to help offset modest increases in healthcare costs.
  • MCTS will hire a small number of part-time drivers, which may include retirees, to help alleviate workloads and cut down on overtime
  • MCTS requests to change pension eligibility, which permits employees currently as young as 48 years old to retire onto the pension plan
  • Increase in monthly health care premium contribution
  • MCTS will pay 90% of health costs after deductibles are met (90/10 coinsurance)

What the MCTS Proposed Contract Means for Riders and the Community

  • The contract greatly improves the sustainability of MCTS, meaning a better transit system now and in the future
  • By reigning in future healthcare costs, MCTS can deploy more money and resources to help people get to work, school and doctor’s appointments
  • The four year contract provides stability for riders, employers and the community

MCTS Contract Proposal by the Numbers

MCTS BREWERS LINE TAKES PASSENGERS TO MILLER PARK

- June 15, 2015

Summer is finally here, and it’s the perfect time to visit Miller Park. Fans of all ages can get out of the house, enjoy the warm weather, and make memories as they cheer on the Brewers!

Fans can avoid the hassle of traffic and the cost of parking by taking the MCTS Brewers Line (Rt. 90- Miller Park). With more than 20 stops between Downtown Milwaukee and Miller Park, the Brewers Line is the easiest way to get to the game.

Brewers Line buses start running two hours before the games begin with service approximately every 30 minutes. Buses also run every 30 minutes after the games. Pick-ups and drops-offs are more frequent for marquee games.

Get on the Brewers Line this month to see the Brewers play against:

  • the Kansas City Royals on June 15 - 18
  • the Colorado Rockies on June 19 - 21
  • the New York Mets on June 23 - 25
  • the Minnesota Twins on June 26 - 28
  • the Philadelphia Phillies on June 29 – 30

MCTS also gives passengers the options to ride Rt. 23 (Fond du Lac - National), the Gold Line MetroExpress (Wisconsin - UWM) or the Blue Line MetroExpress (Fond du Lac - National). These buses drop people off within walking distance of the stadium.

Bus fare is $2.25 for adults paying cash and $1.10 for children. Passengers using the stored value on their M•CARDs pay only $1.75. The M•CARD is reloadable, so it can be used for future trips to Miller Park. For more information, please visit RideMCTS.com or call 414-344-6711.

THIS SUMMER - MCTS TAKES YOU THERE!

- June 04, 2015

The Milwaukee County Transit System (MCTS) is making it easier than ever to explore and enjoy summer. From routes that get to your favorite music fest or a friends barbeque, to a relaxing day at the pool or the sunset in the park - this summer - MCTS Takes You There!

Not only is MCTS a comfortable and safe way to enjoy summer, using the MCTS M•CARD will save you money compared to paying with cash ($1.75 vs $2.25). That’s extra money in your pocket to use the next time the ice cream truck rolls by!

The M•CARD is a high tech, reusable way to pay for bus service; you can pick one up at more than 80 locations across Milwaukee County. Once you get an M•CARD you can reload it with 1-, 7- or a 31-day pass or Stored Value of any amount between $2 and $100. With the M•CARD you’ll never need to worry about having the exact change. Everything you need is on one powerful card!

MCTS has also added other technology improvements to help you get on board faster and easier.

  • Real-Time Information puts bus arrival info at your fingertips, meaning less time waiting for the bus and more time enjoying summer.
  • All MCTS buses are equipped with easy to use bike racks that make it even simpler to leave your car at home this summer.
  • MCTS has made getting off the bus more rider friendly with our Bus Stop Announcement System. Every bus has an interior display that shows passengers upcoming stops and an audio announcement is made roughly 300 feet before the bus arrives at the bus stop.
  • RideMCTS.com is the best place to help you plan your summer fun. Use the Google Transit Trip Planner to plan where you are going, see the full bus service schedule for Summerfest, State Fair and all the lakefront festivals, or simply browse the Popular Destinations Guide for ideas on places to visit this summer.

GO PASS COMMUNITY DISTRIBUTION BEGINS MAY 1ST

- May 01, 2015
MILWAUKEE - The Milwaukee County Transit System (MCTS) will be heading out into the community beginning on Friday, May 1st to continue distribution of the GO Pass to eligible riders. The pass allows all Milwaukee County residents 65 and older unlimited free rides on MCTS buses. The free pass will also be available for residents with disabilities who meet certain requirements*.
 
GO Pass applications will be processed and the passes will be handed out at 21 senior and community centers throughout the months May and June. To see a complete list of dates, times and locations visit RideMCTS.com.
 
MCTS will continue to process applications at the MCTS Administration Building (1942 N. 17th Street, Milwaukee, WI 53205) between the hours of 9am and 2pm, Monday thru Friday. The free pass can be used immediately. Users must have the pass to receive the free rides.
 
Since March 31st, MCTS has processed more than 4,600 passes; the GO Pass has been used for more than 96,000 rides.
 
Anyone getting the pass at a community location or at MCTS is encouraged to fill out a GO Pass application in advance. Applications can be downloaded and printed out from RideMCTS.com.
 
Applicants should be prepared for possible long lines and wait times.
 
There are four ways MCTS will confirm eligibility in the program, only one of the four is required:
  • Present a government issued picture ID card that includes age (65 and over) and proves residency in Milwaukee County.
  • Present a copy of a Medicare card and a government issued picture ID that proves residency in Milwaukee County.
  • Present a doctor’s statement describing the nature of your disability on professional letterhead or prescription form AND present a government issued picture ID card that proves residency in Milwaukee County. You must have your treating physician or a Wisconsin Medical Licensed health care provider complete and sign the second page of the application.
  • Present an existing MCTS issued Reduced Fare card and proof of residency in Milwaukee County.
For other questions please visit RideMCTS.com or call (414) 343-1700.
 
*A full listing of eligibility requirements for persons with disabilities is available on the application.

The Greater Milwaukee Foundation Offers Free MCTS Rides for EVERYONE on April 28th

- April 21, 2015

Rides on all MCTS buses will be free for everyone on April 28, 2015 thanks to the Greater Milwaukee Foundation. The rides are part of the Greater Milwaukee Foundation’s centennial Gift to the Community.

As part of celebrating 100 years of service, the Greater Milwaukee Foundation is providing Gifts to the Community to showcase resources that contribute to greater Milwaukee’s vitality. April’s gift recognizes the value of transit to the region’s economy and quality of life.

“Through this gift, the Greater Milwaukee Foundation is once again showing why their work is so important to our community,” said Milwaukee County Executive Chris Abele. “Tens of thousands of people rely on transit every day to get to work and school, to run errands and to explore their community. This gift is a unique opportunity for more people to experience the ease of public transportation and see why it is so important to our community.”

Besides Milwaukee County, transit systems throughout Waukesha, Washington and Ozaukee counties will also offer rides at no cost on Tuesday, April 28, during their respective operating hours.

For more information on the free rides visit the Greater Milwaukee Foundation’s website: www.greatermilwaukeefoundation.org/about-us/centennial/gifts-community/

BREWERS LINE BEGINS SERVICE ON OPENING DAY

- April 03, 2015
Getting to Miller Park to cheer on the Brewers has never been easier with the MCTS Brewers Line getting you straight to the game. Catch the Brewers Line (Route 90 - Miller Park) bus along Wisconsin Avenue and travel directly to the MCTS transit area at Miller Park starting with the season home opener on April 6th.

The Brewers Line serves all home games and helps fans avoid traffic and parking hassles.
 
“As the Brewers begin another exciting season, Milwaukee County and MCTS are happy to pitch in to help fans see every hit, homerun and win,” said Milwaukee County Executive Chris Abele. “The Brewers Line is a safe, affordable and quick alternative to driving and another way we are helping people enjoy everything Milwaukee has to offer.”
 
The Brewers Line (Route 90 - Miller Park) is provided for all Brewers home games, buses operate every 30 minutes for two hours before game time. For the home opener and Marquee games with projected heavy attendance, buses will operate more frequently. Return trip bus service leaving Miller Park operates for a half-hour after the end of the game.
 
Brewers Line bus stops are located at the Downtown Transit Center and along Wisconsin Avenue from Jackson Street to 38th Street. Look for electronic destination  signs on the bus that display “Let’s Go Brewers!” Buses drop passengers off at the MCTS transit area on Yount Drive on the north side of Miller Park. On the return trip, buses leave the ballpark from the MCTS transit area and serve all eastbound bus stops.
 
Brewers fans can also ride the GoldLine (Wisconsin - UWM), Route 23 (Fond du Lac-National) or the BlueLine (Fond du Lac-National), all of which offer stops within walking distance of Miller Park.
  
Fares each way for the Brewers Line, GoldLine, Route 23 and BlueLine are $2.25 for adults paying cash and $1.75 if you use your M•CARD, children aged 6-11 pay only $1.10. Commuter Value Pass, GO Pass, New Freedom Pass or an M•CARD with an active 1-, 7- or 31-day pass are accepted as full fare.
 

Call the 24-hour automated bus information line, 414-344-6711.

 

MCTS WILL BEGIN HANDING OUT FREE TRANSIT PASSES FOR ELIGIBLE SENIORS OR PERSONS WITH DISABILITIES ON MARCH 31ST

- March 27, 2015

The Milwaukee County Transit System (MCTS) will begin handing out the free transit pass, known as the GO Pass, to eligible riders on March 31st. The pass, which was mandated by the County Board of Supervisors, allows all Milwaukee County residents 65 and older unlimited free rides on MCTS buses. The free pass will also be available for residents with disabilities who meet certain requirements*. Both groups are currently allowed to ride on the bus for half fare. 

MCTS will process applications and hand out the free passes at the MCTS Administration Building (1942 N. 17th Street, Milwaukee, WI 53205) between the hours of 9am and 2pm, Monday thru Friday (the pass will NOT be handed out on Friday, April 3rd). The free pass can be used immediately. Users must have the pass to receive the free rides. 

Anyone coming to get the pass is encouraged to fill out a GO Pass application in advance. Applications can be printed out and downloaded at RideMCTS.com. 

Applicants should be prepared for possible long lines and wait times.

There are four ways MCTS will confirm eligibility in the program, only one of the four is required:

  • Present a government issued picture ID card that includes age (65 and over) and proves residency in Milwaukee County.
  • Present a copy of a Medicare card and a government issued picture ID that proves residency in Milwaukee County.
  • Present a doctor’s statement describing the nature of your disability on professional letterhead or prescription form AND present a government issued picture ID card that proves residency in Milwaukee County. You must have your treating physician or a Wisconsin Medical Licensed health care provider complete and sign the second page of the application.
  • Present an existing MCTS issued Reduced Fare card and proof of residency in Milwaukee County.

Beginning in May, MCTS will also offer alternative community locations to complete the application process and to receive the pass. That information will be listed on RideMCTS.com once it’s finalized. 

For other questions please visit RideMCTS.com or call (414) 343-1700.

*A full listing of eligibility requirements for persons with disabilities is available on the application.

M•CARD CHARGE GOES INTO EFFECT APRIL 6th

- March 24, 2015
 After giving away more than 79,000 MCTS M•CARDs over the past year, the Milwaukee County Transit System (MCTS) will begin charging $2 per card on April 6th. The $2 fee is a one-time charge for the reusable smart card; after that, customers only pay for the fare that is put on it. All customers get a free 90-minute transfer when they use their MCTS M•CARD.

The M•CARD is a high tech tool that will help MCTS and passengers transition away from paper passes and tickets to a completely electronic fare system. The $2 fee helps cover the cost of the card which has a potential lifespan of 10 years. 

Customers can load one, seven and 31-day passes onto the MCTS M•CARD, or they can put cash value onto the card to pay for rides throughout the system. The M•CARD offers a discounted rate compared to paying cash ($1.75 vs $2.25)

Customers can still get a free M•CARD before April 6th by visiting one of more than 80 locations and loading a card with a pass or cash value.

MCTS Expands Service in Brown Deer and to Oak Creek

- March 18, 2015

Milwaukee County Transit System announces the expansion of its services with a new route and a route extension - both aimed at assisting local residents get to job hubs. The routes also enhance travel mobility for workers while helping improve air quality.

New Routes

Starting, Sunday, March 22, 2015, Route 276 (Brown Deer Shuttle) will provide service from Park Plaza and Brown Deer, to Green Bay Road, to Cherrywood Lane primarily along the Brown Deer Road corridor. This area contains several office and industrial establishments that are currently without transit service. Route 276 will operate on weekdays from 5 a.m. to 10 p.m. and from 5 a.m. to 7:30 p.m. on weekends.

Also starting on March 22, Route 80 (6th Street) will be extended south to provide regular all-day service for the first time from MATC South to Oak Creek. With this extension, Route 80 will serve Drexel Town Square and the retailer Meijer (both under construction), Woodman’s Market, Target, Kohl’s, and many other businesses and residences. Route 80 buses will operate daily from 5 a.m. to 12 a.m.

Seasonal Adjustments to Take Effect

MCTS bus schedules change up to four times a year to accommodate regular seasonal adjustments. The following routes are changing on March 22: Routes 14 (Humboldt – Forest Home), 21 (North Avenue), 23 (Fond du Lac-National), 67 (N. 76th – S. 84th Street), 76 (N. 60th – S. 70th Street), 79 (Menomonee Falls Flyer), 80 (6th Street), 223 (Park Place – Bradley Woods Shuttle), BlueLine MetroEXpress (Fond du Lac – National Avenue), 44  (National Flyer) and 49 (Brown Deer – Bayshore Flyer). Customers are encouraged to check buses on March 18 for new schedules, call the 24-hour automated bus information line at 414-344-6711, or view a preview online at RideMCTS.com starting on March 12.

The Google Transit Trip planner located on the homepage of RideMCTS.com is the best way to plan your bus trip. Just input the starting point and destination to get customized route and schedule information.

MCTS Expands Service in Brown Deer and to Oak Creek

- March 18, 2015

Milwaukee County Transit System announces the expansion of its services with a new route and a route extension - both aimed at assisting local residents get to job hubs. The routes also enhance travel mobility for workers while helping improve air quality.

New Routes

Starting, Sunday, March 22, 2015, Route 276 (Brown Deer Shuttle) will provide service from Park Plaza and Brown Deer, to Green Bay Road, to Cherrywood Lane primarily along the Brown Deer Road corridor. This area contains several office and industrial establishments that are currently without transit service. Route 276 will operate on weekdays from 5 a.m. to 10 p.m. and from 5 a.m. to 7:30 p.m. on weekends.

Also starting on March 22, Route 80 (6th Street) will be extended south to provide regular all-day service for the first time from MATC South to Oak Creek. With this extension, Route 80 will serve Drexel Town Square and the retailer Meijer (both under construction), Woodman’s Market, Target, Kohl’s, and many other businesses and residences. Route 80 buses will operate daily from 5 a.m. to 12 a.m.

Seasonal Adjustments to Take Effect

MCTS bus schedules change up to four times a year to accommodate regular seasonal adjustments. The following routes are changing on March 22: Routes 14 (Humboldt – Forest Home), 21 (North Avenue), 23 (Fond du Lac-National), 67 (N. 76th – S. 84th Street), 76 (N. 60th – S. 70th Street), 79 (Menomonee Falls Flyer), 80 (6th Street), 223 (Park Place – Bradley Woods Shuttle), BlueLine MetroEXpress (Fond du Lac – National Avenue), 44  (National Flyer) and 49 (Brown Deer – Bayshore Flyer). Customers are encouraged to check buses on March 18 for new schedules, call the 24-hour automated bus information line at 414-344-6711, or view a preview online at RideMCTS.com starting on March 12.

The Google Transit Trip planner located on the homepage of RideMCTS.com is the best way to plan your bus trip. Just input the starting point and destination to get customized route and schedule information.

MCTS Expands Service in Brown Deer and to Oak Creek

- March 18, 2015

Milwaukee County Transit System announces the expansion of its services with a new route and a route extension - both aimed at assisting local residents get to job hubs. The routes also enhance travel mobility for workers while helping improve air quality.

New Routes

Starting, Sunday, March 22, 2015, Route 276 (Brown Deer Shuttle) will provide service from Park Plaza and Brown Deer, to Green Bay Road, to Cherrywood Lane primarily along the Brown Deer Road corridor. This area contains several office and industrial establishments that are currently without transit service. Route 276 will operate on weekdays from 5 a.m. to 10 p.m. and from 5 a.m. to 7:30 p.m. on weekends.

Also starting on March 22, Route 80 (6th Street) will be extended south to provide regular all-day service for the first time from MATC South to Oak Creek. With this extension, Route 80 will serve Drexel Town Square and the retailer Meijer (both under construction), Woodman’s Market, Target, Kohl’s, and many other businesses and residences. Route 80 buses will operate daily from 5 a.m. to 12 a.m.

Seasonal Adjustments to Take Effect

MCTS bus schedules change up to four times a year to accommodate regular seasonal adjustments. The following routes are changing on March 22: Routes 14 (Humboldt – Forest Home), 21 (North Avenue), 23 (Fond du Lac-National), 67 (N. 76th – S. 84th Street), 76 (N. 60th – S. 70th Street), 79 (Menomonee Falls Flyer), 80 (6th Street), 223 (Park Place – Bradley Woods Shuttle), BlueLine MetroEXpress (Fond du Lac – National Avenue), 44  (National Flyer) and 49 (Brown Deer – Bayshore Flyer). Customers are encouraged to check buses on March 18 for new schedules, call the 24-hour automated bus information line at 414-344-6711, or view a preview online at RideMCTS.com starting on March 12.

The Google Transit Trip planner located on the homepage of RideMCTS.com is the best way to plan your bus trip. Just input the starting point and destination to get customized route and schedule information.

MCTS Expands Service in Brown Deer and to Oak Creek

- March 18, 2015

Milwaukee County Transit System announces the expansion of its services with a new route and a route extension - both aimed at assisting local residents get to job hubs. The routes also enhance travel mobility for workers while helping improve air quality.

New Routes

Starting, Sunday, March 22, 2015, Route 276 (Brown Deer Shuttle) will provide service from Park Plaza and Brown Deer, to Green Bay Road, to Cherrywood Lane primarily along the Brown Deer Road corridor. This area contains several office and industrial establishments that are currently without transit service. Route 276 will operate on weekdays from 5 a.m. to 10 p.m. and from 5 a.m. to 7:30 p.m. on weekends.

Also starting on March 22, Route 80 (6th Street) will be extended south to provide regular all-day service for the first time from MATC South to Oak Creek. With this extension, Route 80 will serve Drexel Town Square and the retailer Meijer (both under construction), Woodman’s Market, Target, Kohl’s, and many other businesses and residences. Route 80 buses will operate daily from 5 a.m. to 12 a.m.

Seasonal Adjustments to Take Effect

MCTS bus schedules change up to four times a year to accommodate regular seasonal adjustments. The following routes are changing on March 22: Routes 14 (Humboldt – Forest Home), 21 (North Avenue), 23 (Fond du Lac-National), 67 (N. 76th – S. 84th Street), 76 (N. 60th – S. 70th Street), 79 (Menomonee Falls Flyer), 80 (6th Street), 223 (Park Place – Bradley Woods Shuttle), BlueLine MetroEXpress (Fond du Lac – National Avenue), 44  (National Flyer) and 49 (Brown Deer – Bayshore Flyer). Customers are encouraged to check buses on March 18 for new schedules, call the 24-hour automated bus information line at 414-344-6711, or view a preview online at RideMCTS.com starting on March 12.

The Google Transit Trip planner located on the homepage of RideMCTS.com is the best way to plan your bus trip. Just input the starting point and destination to get customized route and schedule information.

Get Home Safe on St. Patrick's Day with Miller Lite Free Rides!

- March 10, 2015

The Original Lite Beer and Beer Capitol Distributing are once again teaming up with Milwaukee County Transit System (MCTS) to offer Miller Lite Free Rides on St. Patrick’s Day. Miller Lite Free rides are available on all MCTS bus routes Tuesday, March 17, beginning at 6 p.m. until the end of regular service.  

“Drunk driving is one hundred percent preventable,” said Diane Wagner, MillerCoors responsibility commerce manager. “When people make Miller Time part of their St. Patrick’s Day celebration, we hope they plan ahead for a safe ride home with Miller Lite Free Rides.”  

Miller Lite and MCTS have provided safe, alternative transportation on St. Patrick’s Day in Milwaukee over the past 21 years for more than 750,000 people. The program has gained the support of local and state law enforcement, elected officials and the Wisconsin Department of Transportation.   

"Milwaukee County and MCTS are fortunate to have such a strong partner in Miller Lite. This program helps people celebrate the holiday safely, something we've been able to do for more than two decades thanks to this program," said Milwaukee County Executive Chris Abele. 

“We’re proud to once again partner with Miller Lite and MCTS on this longstanding St. Patrick’s Day tradition in Milwaukee,” said Aldo Madrigrano, Beer Capitol Distributing Chairman and CEO. “We hope people celebrate responsibly by using Miller Lite Free Rides as an easy and safe alternative to driving.” 

For route and schedule information, visit www.MillerLiteFreeRides.com, call 1-800-FREE-RIDES (1-800-373-3743) or text “FREERIDES” to 90464. Miller Lite Free Rides will also be provided during St. Patrick’s Day celebrations in the Twin Cities. 

 

MCTS Announces New Bus Routes!

- December 02, 2014

MCTS is pleased to announce starting January 18, 2015, there will be two new MetroEXpress Routes: the GoldLine (Wisconsin-UWM) and the PurpleLine (27th Street). Also, customers will have more job access with the new Route 61 (Appleton-Keefe). The popular Route 30 will now be Route 30/30X (Sherman-Wisconsin). The routing has been modified to run more efficiently along with having local AND express service! Lastly, Route 14 (Humboldt-Forest Home) was also modified. These changes should provide more efficient service and better for overall riders.

Read our latest edition of BusLines to view a map of these new routes and find out more!

MCTS ROLLS OUT M•CARD SMART CARDS STORED VALUE!

- October 13, 2014

Two weeks ago, Milwaukee County Transit System (MCTS) began selling the MCTS M•CARD 1-day, 7-day & 31-day passes. Today, the next step in the rollout – riders can purchase MCTS M•CARD Stored Value. Stored Value is cash value you load onto your MCTS M•CARD to pay for transit rides. This will replace tickets. A discounted fare will be deducted each time you ride an MCTS bus, so you can Pay-Per-Use. During the next step in the transition, MCTS M•CARD fares will be sold online at RideMCTS.com. This option is not yet available.

      This plastic smart card can be electronically loaded with transit passes at 55 retail outlets. This is a more convenient and secure way to pay fares.

            How MCTS M•CARD works:

Simply touch your MCTS M•CARD to the orange target (see below).

  • Pass – the farebox will check to see it is valid.
  • Store Value – one discounted fare will be deducted each time you use it.

The passenger display will show information about the transaction.

The farebox will beep once for full fare or twice for reduced fare cards. 

            The conversion to smart card technology is just one of three major technological improvements MCTS is implementing on the transit systems this year. Real-Time Information and an Automated Bus Stop Announcement system also make taking transit easier.  

      The Milwaukee County Transit System is a vital service to the community, connecting 45 million riders each year with jobs, schools, shopping, healthcare and recreation in Milwaukee County.



NEW MCTS ROUTES 279 & 6 WILL IMPROVE JOB ACCESS

- August 13, 2014

NEW MCTS ROUTES 279 & 6 WILL IMPROVE JOB ACCESS

Route 6 (New Berlin Industrial Park Express) and Route 279 (Menomonee Falls Industrial Park Express) will begin in late August increasing access to jobs.

Individuals across Milwaukee County have relied on the Milwaukee County Transit System as their main source of transportation. With construction taking place all across the county, driving has become a serious headache for some. The four-year reconstruction project of the Zoo Interchange has left many drivers in a commuter’s obstacle course as they figure out the best way to avoid traffic hassles.

These new routes will connect individuals to jobs and those who enjoy shopping to nearby malls.  Routes 6 and 279 were made possible because of a settlement agreement between representatives from the Milwaukee Inner-City Congregation Allied for Hope and Black Health Coalition of Wisconsin with the State of Wisconsin Department of Transportation. The two new routes are as follows:

Route 6 - (New Berlin Industrial Park Express) will travel from Port Washington Road & Capitol Drive along Capitol Drive, 108th Street, Bluemound Road, and Moorland Road to New Berlin beginning services on Sunday, August 24, 2014. This route is set to provide services daily with convenient hours for 1st, 2nd, and 3rd shifts employees.

 

Route 279 - (Menomonee Falls Industrial Park Express) will primarily travel along Fond Du Lac Avenue from 35th Street to the Park Place business park and then on to the Menomonee Falls business park. This route is set to provide services Monday through Friday with convenient hours for 1st, 2nd, and 3rd shifts. This route will begin Monday, August 25, 2014.

Schedules will be primarily designed to serve shift times at major employers. See you on board!  

How to Commend Your MCTS Operator

- January 06, 2011

 Each month, the Milwaukee County Transit System receives dozens of messages from riders who appreciate their bus driver. Customer service is important, so we want to recognize drivers who go above and beyond. Maybe you had a nice experience with an MCTS bus operator which you think the company should know about?

Whether its holding the bus for a late customer, giving directions to an unfamiliar place or providing extra assistance to a passenger in need, you can report such positive actions to our Customer Service Department. Commendations will go on the employees record and they will be eligible for a customer service award.
Passengers can give commendations through the following methods:

  • RideMCTS.com Commendations Form
  • By calling the Customer Comments Line at 414-937-3218, Monday-Friday 8 a.m. to 4 p.m.
  • By tweeting @RideMCTS

Please have the following information available:

  • Route
  • Day/Date
  • Time
  • Direction
  • Location
  • Description of the good deed

Additional information, such as the four-digit bus number, description of the driver (gender, etc.), or operator name is also helpful.