Those riding the bus will see an improvement with a stop announcement system on every MCTS bus. It will consist of an electronic sign and audio; both will provide clear, easy information about upcoming stops to assist all passengers riding the bus. Equipment has been installed on the entire fleet and we are currently testing, but we need to verify and test routing information for each route, one at a time. Keep reading below for Frequently Asked Questions about this new system.
What is the bus stop announcement system?
The system consists of one or two lighted electronic signs with an audio component on each bus. Both will provide clear, easy information to assist all passengers riding the bus with upcoming stop information, connecting routes and if a bus stop has been requested.
What information will the lighted electronic sign provide?
The electronic sign will display the following:
- Bus stops for all upcoming stops.
- The date and time.
- A checkmark will appear if the bus stop has been requested.
- Sometimes (at major intersections) the sign will also provide which buses a person can transfer to at an approaching bus stop.
- Sometimes the sign will display customer information such as bus riding tips.
What does the lighted sign look like?
It is a rectangle box which will be at the front of the bus. Some buses will have a second lighted sign in the middle of the bus attached to the ceiling. Each sign will have two lines of information.
How does the audio component work?
- The upcoming bus stop is announced roughly 300 feet before it arrives at a bus stop
- A tone will sound if a bus stop has been requested. Two tones will sound if someone who is seating in the area for riders with disabilities requests a stop.
- When at a bus stop and the bus doors open, there will be external audio to announce the bus route and final destination
When will this project be completed?
Installation will begin in September 2013. We will attempt to make the system available on routes as soon as they are ready. So, you may see the stop announcement system operating on some routes and not others until the project is completed. It is anticipated that it will be fully operational by the end of December 2013 or the beginning of 2014
What will I see during the installation process?
During the project you will see some buses with the electronic signs while others will not have them. The sign may not be lit, may partially work by showing the time and the requested bus stop checkmark or be fully working. Additionally, where the information (such as time, bus stop request checkmark and bus stops) is displayed on the sign may change once the project is completed.
What are the benefits to the stop announcement system?
The bus stop announcement system will make the bus easier to use especially for those with visual or hearing impairments.
- Electronic signs and audio component to alert riders when the bus is reaching their destination.
- Major transfer corners will be announced to help riders transferring.
- People waiting at a bus stop will hear the bus route and destination announced.
- The time, date and if a bus stop has been requested will be in one area.
- Whether you are new to Milwaukee, or not, we can relax a little more on the bus knowing our bus stop will be announced visually and audibly.
What if the bus is detoured?
The bus stop announcement system’s electronic sign and audio will provide limited information if the bus is on a temporary detour. The date, time and requested bus stop feature along with the external route number audio will continue to work. Once the bus is back to regular routing and after the bus makes its first stop, all the features will be working again
How was the bus stop annunciator system funded?
The stop announcement system was purchased through ARRA (Stimulus) Funds.