Transit Plus

What Is Transit Plus?
Transit Plus is a transportation service for individuals with a disabling illness or condition that prevents them from using Milwaukee County Transit System's buses. Rides on Transit Plus cost $3.25 each way. Rides must be requested not less than one day before and not more than 2 weeks in advance of the date of the ride.

Who Provides This Service?
Transit Plus is managed by Milwaukee County Transit System. First Transit and Transit Express provide ADA accessible van service as contracted carriers. American United is a dispatch service that receives orders for taxicabs and attempts to dispatch these orders to self-employed taxi operators. American United provides same day, non-ADA service to Transit Plus under a separate contract.

Who Is Eligible?

• A person with a disability who cannot independently board, ride or get off a bus. 
• A person whose disability related condition or an environmental barrier makes it impossible to independently travel to or from a fixed route bus stop.

These are the only criteria used to determine paratransit eligibility. Personal safety, behavioral problems, or other issues are not considered in determining eligibility.

How Can I Find Out If I am Eligible For Transit Plus Services?
Call (414) 343-1700 to have an application sent to your home. Complete the application and have a licensed medical professional document the disability that prevents you from using Milwaukee County Transit System buses. When you have completed the application and acquired the necessary medical documentation, call (414) 343-1700 to set up an appointment for an in-person functional assessment to determine your eligibility for Transit Plus. The assessment process will take about 45 minutes. The applicant must arrange their own transportation to and from the Transit Plus Office at 1942 N. 17th Street for the assessment.

How Soon Can I Use Transit Plus?
You may begin scheduling rides on the day after you are determined to be eligible.

Where Can I Go On Transit Plus?
You can go anywhere within Milwaukee County as well as to some limited areas of Waukesha and Ozaukee counties. Rides are available from 4:30 a.m. to 1:00 a.m. You must pay $3.25 for each van ride with the exact amount in cash or by using a ticket. You may take another passenger with you for an additional $3.25 each way. Personal Care Attendants ride free. The entire cost of a taxi trip may not be covered in full by the $3.25 rider fare.

For more information, please contact Transit Plus at (414) 343-1700.