Tools
Menu

MCTS Excellence

For every employee of the Milwaukee County Transit System, MCTS Excellence is more than just a saying, it is a way of life. 

The MCTS Excellence program is a unique way to recognize MCTS employees for their big and small acts of kindness. The initiative includes a popular video series, in which bus surveillance video is used to tell incredible stories that might not otherwise get told. Hundreds of millions of people around the globe have viewed or read about MCTS employees’ inspiring actions, thanks to the broad reach of social media, TV, radio, and newspapers.

Stories about MCTS employees’ kindness, compassion, and heroism have been featured by a wide range of media outlets, including: CNN, HLN, Fox News, NBC News, ABC News, CBS News, the Ellen DeGeneres Show, the Steve Harvey Show, Good Morning America, Inside Edition, A&E Live Rescue, CBS Evening News, Pickler & Ben, Time Magazine, People Magazine, Kelly Clarkson’s ‘A Minute and a Glass of Wine,’ and ‘Anderson Cooper Full Circle’.

We want to hear your stories of MCTS Excellence. If you see a bus driver or other MCTS employee going above and beyond, please let us know by filing a commendation for that person.

Check back here often because we will keep sharing new stories of MCTS Excellence!

Photo of MCTS Employee

MCTS Driver Helps Person who is Visually Impaired from Oncoming Traffic

MCTS Driver Carrie J. Helps Person who is Visually Impaired from Oncoming Traffic

Read Story
Photo of MCTS Employee

MCTS Driver Finds a Lost Child

MCTS Driver Finds a Lost Child

Read Story
Photo of MCTS Employee

MCTS Driver Helps Lost, Confused Passenger

MCTS Driver Alexis S. Helps Lost, Confused Passenger

Read Story
Photo of MCTS Employee

MCTS Driver Overcomes Language Barrier to Help Passenger

MCTS Driver Quantez J. Overcomes Language Barrier to Help Passenger

Read Story
Photo of MCTS Employee

MCTS Driver Helps Fallen Passenger

MCTS Driver Terrance B. Helps Fallen Passenger

Read Story
Photo of MCTS Employee

MCTS Driver Checks on Car Crash

MCTS Driver Latanya S. Checks on Car Crash

Read Story
Photo of MCTS Employee

MCTS Driver Finds a Lost Child

MCTS Driver Dominic T. Finds a Lost Child

Read Story
Photo of MCTS Employee

MCTS Driver Helps Shovel Bus Stop for Rider in a Mobility Device

MCTS Driver Sharon M. Helps Shovel Bus Stop for Rider in a Mobility Device

Read Story
Photo of MCTS Employee

MCTS Driver Helps Stranded Individual on Mobility Device

MCTS Driver Therman C. Helps Stranded Individual on Mobility Device

Read Story
Photo of MCTS Employee

MCTS Driver Helps Injured Individual

MCTS Driver Daniel H. Helps Injured Individual

Read Story
Photo of MCTS Employee

MCTS Drivers Help a Young Girl Get to Safety

MCTS Drivers Rajeem S. and Leroy C. Help a Young Girl Get to Safety

Read Story
Photo of MCTS Employee

MCTS Driver Helps Confused Lost Elderly Woman Get Home Safely

MCTS Driver Tanisha J. Helps Confused Lost Elderly Woman Get Home Safely

Read Story
Photo of MCTS Employee

MCTS Driver Helps Confused Injured Elderly Passenger

MCTS Driver Mark W. Helps Confused Injured Elderly Passenger

Read Story
Photo of MCTS Employee

MCTS Driver Helps Scared, Confused Passenger

MCTS Driver Charlette H. Helps Scared, Confused Passenger

Read Story
Photo of MCTS Employee

MCTS Driver Helps Passengers with Mobility Issues

MCTS Driver Talisha A. Helps Passengers with Mobility Issues

Read Story
Photo of MCTS Employee

MCTS Driver Finds a Lost Child

MCTS Driver Elex M. Finds a Lost Child

Read Story
Photo of MCTS Employee

MCTS Driver Helps During Violent Situation

MCTS Driver Kevin B. Helps During Violent Situation

Read Story
Photo of MCTS Employee

MCTS Driver Overcomes Language Barrier to Help Passenger

MCTS Driver Rodney H. Overcomes Language Barrier to Help Passenger

Read Story
Photo of MCTS Employee

MCTS Supervisor of Dispatch Helps Find Critically Missing Individual

MCTS Supervisor of Dispatch Helps Find Critically Missing Individual

Read Story
Photo of MCTS Employee

MCTS Driver Helps Fallen, Unresponsive Bicyclist

MCTS Driver Yolanda H. Helps Fallen, Unresponsive Bicyclist

Read Story