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Welcome to WisGo!

Here’s everything you’ll need to know about the ways to pay, how much rides cost, your options for reduced fares and where to switch to WisGo. The first step is to choose how you'll pay.

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Ways to Pay

THE UMO APP™ 

Use the UMO app to pay your fare.

  • Credit or Debit card
  • Apple Pay
  • Google Pay


Download on the Apple App ButtonGet it on Google Play Button

LEARN MORE

WISGO CARD

You can buy and reload a WisGo card at hundreds of local retailers including 
supermarkets, pharmacies and convenience stores.

  • Replaced the M•Card
  • More convenient than before
  • Great for riders without a mobile device

LEARN MORE

CASH

Cash will always be an option!

  • Great for single rides
  • Transfers and fare capping do not work with cash fares

U-PASS

Your U-PASS provides you unlimited rides on MCTS during your enrollment as a full-time student in a participating institution.

LEARN MORE

Commuter Value Pass

Affordable, reliable transportation means happy employees and happy employers alike. The Commuter Value Pass (CVP) is an electronic smart card that makes riding the bus easy for employees.

LEARN MORE

Fare Prices

Adult Regular Fare

For riders ages 12–64.
Umo App Icon
WisGo Card Icon
Cash Icon
$200 per rideFare Capping
$4 Daily
$19.50 Weekly
$72 Monthly

 

Reduced Fare

For riders 65+ & ages 6-11 or with a qualifying disability. Children 5 and under ride free.
Umo App Icon
Reduced Fare Icon
Cash Icon
$100 per rideFare Capping
$2 Daily
$11 Weekly
$32 Monthly

*Riders can still pay with cash but they will not get the benefits of fare capping or transfers

Click here to apply for Reduced Fare

MCTS offers Transit Plus, a paratransit service, for users who are unable to use the 
fixed route service. Learn More about Transit Plus.

1

Pick your payment

Fare capping only works if you use the same payment type for all rides.

2

Pay your fare

MCTS will get you where you need to go and Umo will track your fares.

  • Daily capping (3 a.m. - 2:59 a.m.)
  • Weekly capping (calendar week, Monday to Sunday)
  • Monthly capping (calendar month 1st - 31st)

3

Enjoy free rides

Once you’ve hit the daily, weekly, or monthly max, all your rides and transfers are free for that time.

Setup your WisGo account

EVEN MORE LOCATIONS TO BUY OR RELOAD WISGO CARDS


Buy or Reload Your Regular Fare Card Online

Buy or Reload Your Card at one of our Locations

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FAQs

What is fare capping?

Never pay more than the daily, weekly, or monthly limit when you use the Umo app or WisGo card.

  • Instead of purchasing daily, weekly, or monthly passes the system stops charging once you've reached the max. Once you've reached your cap, all rides and transfers are free for the rest of the day.
  • As you ride, the WisGo system deducts fare value from your account for each trip. Don't worry, transfers are still free.
  • DAILY - Once you have paid a total of $4 that day ($2 for reduced fare) the system will let you ride fare free for the rest of the day. That means whether you ride 2x or 10x that day you won't pay more than $4!
  • WEEKLY - Starting on Monday, WisGo will start counting how much you spend. Once you have used $19.50 in fare ($11 reduced fare) the system will let you ride fare free for the rest of the week.
  • MONTHLY - Each calendar month, WisGo will start counting how much you spend. Once you have used $72 in fare ($32 reduced fare) the system will let you ride fare free for the rest of the month.
  • Protect your fare! Create an account at UmoPass.com. With a registered account if your card is lost or stolen your account balance can be transferred to a new card.
  • Note: You MUST pay with the same method (e.g. mobile app, WisGo card, etc.) to get fare capping benefits

What payment options are available?

In the Umo app, you can use any major credit or debit card, Google Pay and Apple Pay. At this time, prepaid cards or cards linked to Chime, Cash App, Netspend, Paypal or Venmo, etc are not accepted. Your WisGo card can be loaded on the Umo passenger web portal using any major credit or debit card. You can also take your card to one of our retailer or reseller locations to load funds.

Card Replacement Fees
Your first card costs $2 and replacement cards cost $3 for regular fare riders. Reduced fare riders get their first card free, and pay $5 for reduced fare replacement cards. Card charges cover the cost of processing cards.

Is my fare increasing?

No. Single full fare rides will be $2.00 with a 90 minute transfer on a WisGo card or in the Umo app. Single reduced fare rides will be $1.00 with a 90-minute transfer on a WisGo card or in the Umo app. Cash riders will not receive a transfer.

What about passes?

Daily, weekly and monthly passes are being replaced with fare capping.

  • Daily fare (3:00 AM-2:59 AM):
    • $2.00 for reduced fare and $4.00 for full fare.
  • Weekly (Monday-Sunday)
    • $11.00 for reduced fare and $19.50 for full fare.
  • Monthly (Calendar month: first day of month to last day of month)
    • $32.00 for reduced fare and $72.00 for full fare.

Fare capping is not available for cash fare.

Once I reach my cap, is my fare really free?

Yes! To fully receive this benefit, your fare must have been paid using your WisGo card, or Umo mobile app account. (Fare must be exclusively paid using one or the other option, not both)

How are transfers built into the new system?

You still will receive your 90-minute transfer. Upon boarding the bus, you will either scan your WisGo card or QR code from the app and your fare will be deducted. When you board your next bus, you will scan again, and you will see a message on the screen indicating how much transfer time is remaining. Once you’ve hit the daily, weekly, or monthly max with WisGo, all your rides and transfers are free for that time. Transfers are not available for cash fare. 

I’ve purchased my fare on the Umo App: now what?

Paying for your ride with the Umo App uses a Quick Response (QR) code or "Validation Code" that is linked to your Umo account once you purchase your fare. You can access your code for trip validation by going to Wallet > Show Code.

How will I know if the validator accepted my fare?

You will hear a happy chime and green light if your code is accepted and a buzz and a red light if your code is not accepted. Click here for a full list of validator messages you could encounter.