Update on COVID-19 | View Alert

Masks are required on board all MCTS buses. MCTS continues to limit riders to 15 per bus, and the MCTS Administration Building remains closed to visitors. Read more here.

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Bus Accessibility Features

 

Every MCTS bus is an accessible, low-floor bus. Operators can lower the front of the bus to a "kneeling" position so passengers who have difficulty stepping up can board the bus more easily. All buses are equipped with ramps, so passengers with mobility devices like canes, walkers, wheelchairs or small scooters can board the bus on a gentle incline.

Priority Seating

Priority Seating

Designated seating for seniors and people with disabilities is available at the front of every bus. The seats also flip up to allow for someone in a mobility device to be secured.

Securement Equipment

Securement Equipment

Every bus is equipped with Q’Straint securement equipment and can accommodate two people in mobility devices at a time. Passengers in mobility devices must face forward and remain secured for the duration of their ride. Drivers are trained how to properly secure passengers in a mobility device on board the bus. If you are new to using a mobility device on MCTS buses, please take advantage of our Mobility Device Securement training program.

Wheelchair Dimensions

Wheelchair Dimensions

MCTS buses are capable of accommodating most mobility devices. However, some are too large to safely board or secure on the bus. Contact our Travel Training staff if you have questions.

Audio Announcement System

Audio Announcement System

Buses announce their route when the front door opens to board passengers. While the bus is traveling along its route, it will announce bus stops, transfer points and landmarks, as well as reminders and transit news. While the audio announcements are playing, text is also shown on the display board near the front of the bus.

Personal Care Attendant

Personal Care Attendant (PCA)

PCA’s are allowed to ride for free to assist passengers who have been given that designation on their Transit Plus Pass. The PCA must board and exit the bus at the same stop as the person they’re travelling with.

Service Animal

Service Animals

Service animals accompanying persons with disabilities are permitted on the bus. Non-service animals or comfort animals are allowed on the bus in an enclosed carrier that fits on the passenger's lap.