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How to Use the WisGo Card

Board quickly with a WisGo card. No more purchasing daily, weekly or monthly passes. With a WisGo account, you’ll be able to load money onto your WisGo card and it will be immediately available for use.
 

  • Get a Regular Fare WisGo card from one of our "buy" locations.
  • Reload at a "reload" location or use the UmoPass.com website.
  • Register your card to get lost-card protection.
  • Click here to learn more about and apply for Reduced Fare.
Pay your Fare
How the WisGo Card Works
Where to Buy WisGo Cards
FAQs

What are the WisGo Card Fares?

How the WisGo Card Works
 

  • Tap to Board: When you board an MCTS bus, the WisGo validator will be to your left. Hold your card to the validator for a few seconds. You will hear a happy chime and green light if your card is accepted and a buzz and a red light if your card is not accepted. Click here for a full list of validator messages you could encounter.   
     
  • Good for 90 Minutes: After you tap, you can board any MCTS bus (including the CONNECT 1 BRT line) and your ride will include a free transfer that's good for 90 minutes. Transfering? Remember to tap every time you board — the more you tap, the more you'll save!
     
  • Fare Capping: If you tap again after 90 minutes, you’ll be charged for a second fare. You’ll also automatically earn a daily fare cap for that day — which means you can ride as much as you want for the rest of the day until 2:59 a.m.

Understanding Fare Capping: Ride More. Save More.
 

Earn free rides with fare capping once you reach a certain number of fares each day, week or month with the WisGo card. You will always get the best price possible. Instead of purchasing daily, weekly or monthly passes, our new system will deduct stored value for the amount of one ride each time you ride ($2 for regular fare, $1 for reduced fare).

  1. Pick Your Payment Type
    Fare capping only works if you use the same payment type for all rides.
     
  2. Pay Your Fare
    MCTS will get you where you need to go and Umo will track your fares. Daily (3 a.m.–2:59 a.m.), weekly (calendar week, Monday–Sunday) and monthly (calendar month 1st–31st).
     
  3. Enjoy Free Rides
    Once you’ve hit the daily, weekly or monthly max— all rides are free for the rest of that time period. For example, for the weekly cap, starting Monday, after you reach 10 fares, every fare after that is free. With fare capping you will never pay more than $4 a day with the adult regular fare and $2 a day for the reduced fare.

Where Can You Buy or Reload a WisGo Card?
 

Buy or reload a regular fare WisGo card online or at hundreds of retailers.

  • New WisGo cards cost $2 each.
  • Pick up a WisGo card at one of our "buy" retail locations, load the card and ride!
  • Buy a WisGo card online.
  • Load any amount of money from $1-100+ onto your card.
  • Register your card to get all kinds of benefits, including online account management and protection against loss or theft.
  • Please note: For Reduced Fare information, please click here.

You can also visit UmoPass.com to register for a WisGo account, check your WisGo card balance and add stored value to your account.

FAQs

What is fare capping?

Never pay more than the daily, weekly, or monthly limit when you use the WisGo card.

  • Instead of purchasing daily, weekly, or monthly passes the system stops charging once you've reached the max. Once you've reached your cap, all rides and transfers are free for the rest of the day.
  • As you ride, the WisGo system deducts fare value from your account for each trip. Don't worry, transfers are still free.
  • DAILY (3 a.m. - 2:59 a.m.) - Once you have paid a total of $4 that day ($2 for reduced fare) the system will let you ride fare free for the rest of the day. That means whether you ride 2x or 10x that day you won't pay more than $4!
  • WEEKLY (calendar week, Monday to Sunday)​ - Starting on Monday, WisGo will start counting how much you spend. Once you have used $19.50 in fare ($11 reduced fare) the system will let you ride fare free for the rest of the week.
  • MONTHLY (calendar month 1st - 31st) - Each calendar month, WisGo will start counting how much you spend. Once you have used $72 in fare ($32 reduced fare) the system will let you ride fare free for the rest of the month.
  • Protect your fare! Create an account at UmoPass.com. With a registered account if your card is lost or stolen your account balance can be transferred to a new card.
  • Note: You MUST pay with the same method (e.g. mobile app, WisGo card, etc.) to get fare capping benefits
What about passes?

Daily, weekly and monthly passes are being replaced with fare capping.

  • Daily fare (3:00 AM-2:59 AM):
    • $2.00 for reduced fare and $4.00 for full fare.
  • Weekly (Monday-Sunday)
    • $11.00 for reduced fare and $19.50 for full fare.
  • Monthly (Calendar month: first day of month to last day of month)
    • $32.00 for reduced fare and $72.00 for full fare.
Once I reach my cap, is my fare really free?

Yes! To fully receive this benefit, your fare must have been paid using your WisGo card account. 

How are transfers built into the new system?

You still will receive your 90-minute transfer. Upon boarding the bus, you will scan your WisGo card and your fare will be deducted. When you board your next bus, you will scan again, and you will see a message on the screen indicating how much transfer time is remaining. Once you’ve hit the daily, weekly, or monthly max with WisGo, all your rides and transfers are free for that time. Transfers are not available for cash fare. 

How will I know if the validator accepted my fare?

You will hear a happy chime and green light if your code is accepted and a buzz and a red light if your code is not accepted. Click here for a full list of validator messages you could encounter.