Update on COVID-19 | View Alert

Federal law requires wearing masks on board. There is currently a capacity limit of 20 passengers per bus. The MCTS Administration Building remains closed to visitors. Read more here.

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Transit Plus would like to know what you think of the paratransit service in Milwaukee County. Click here to take our survey.

Transit Plus

The Transit Plus program provides paratransit service for individuals with a disabling illness or condition which prevents them from using fixed route bus service.

MCTS contracts with First Transit and Transit Express to provide ADA accessible van service and American United to provide taxi service to eligible paratransit riders.

Eligibility

Eligibility is determined by two factors:

  • A person with a disability who cannot independently board, ride or get off a bus.
  • A person whose disability-related condition or environmental barrier makes it impossible to independently travel to or from a fixed route bus stop.

These are the only criteria used to determine paratransit eligibility. Personal safety, behavioral problems, age, social security status or other issues are not considered in determining eligibility.

Contact Transit Plus

Let us know if we can be of assistance. You can contact MCTS Transit Plus Staff Monday through Friday from 8:00 a.m. to 4:30 p.m. in any of the following ways. 

  • EMAIL – tpcomments@mcts.org
  • CALL – General Information: 414-343-1700 (Voice) or 711 (TRS)