Update on COVID-19 | View Alert

Masks are required on board all MCTS buses. MCTS continues to limit riders to 15 per bus, and the MCTS Administration Building remains closed to visitors. Read more here.

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Application Process

 

To apply for our Transit Plus service, please follow these steps.

  1. View, download, and print the Eligibility Application;
    1. Eligibility Application
      1. En español
  2. Fully complete Parts 1, 2, and 3 of the Eligibility Application;
  3. Have your medical provider fully complete Part 4;
  4. Return the entire completed application in one of the following ways:

    Mail: 
    Transit Plus
    1942 N 17th Street 
    Milwaukee WI 53205

    Email: 
    TPlusApplications@mcts.org

    In-Person:
    8:30am – 4:00pm
    Monday-Friday
    Transit Plus Office
    1942 N. 17th Street
    Milwaukee WI 53205

    We do not accept faxes.​
     

  5. Upon receipt of the fully completed application, Transit Plus will contact applicant to schedule an in-person assessment;

  6. Attend your assessment appointment.  Please arrive 10 minutes prior to your appointment time.

Remember to bring the following to your assessment:

  • A current form of photo identification;
  • Personal Care Assistant.  Any applicant who may require personal care/toileting assistance or behavioral supervision must be accompanied by a caregiver or family member;
  • Any personal care or medical supplies that applicant may require while at the Transit Plus office.

The Transit Plus office is in the Milwaukee County Transit System's Administration Building at the corner of N. 17th Street and Fond du Lac Avenue. There is parking available by the front door.