• The Umo App: If you prefer to use your phone.
• WisGo Card: Best for regular riders.
• Contactless: Best option for tourists if you have an eligible credit or debit card or prefer to pay with your wallet.

No passes are needed. Fare Capping automatically ensures you never pay more than the daily, weekly or monthly limit when using Umo, WisGo or eligible contactless payment.

Understanding Fare Capping: Ride More. Save More.

Earn free rides with fare capping once you reach a certain number of fares each day, week or month. You will always get the best price possible. Instead of purchasing daily, weekly or monthly passes, our new system will deduct stored value for the amount of one ride each time you ride ($2.75 for regular fare, $1.25 for reduced fare).

1. Pick Your Payment Type
   Fare capping only works if you use the same payment type for all rides.
    
2. Pay Your Fare
   MCTS will get you where you need to go and Umo will track your fares. Daily (3 a.m.–2:59 a.m.), weekly (calendar week, Monday–Sunday) and monthly (calendar month 1st–31st).
    
3. Enjoy Free Rides
   Once you’ve hit the daily, weekly or monthly max— all rides are free for the rest of that time period. For example, for the weekly cap, starting Monday, after you reach 12 fares, every fare after that is free. With fare capping you will never pay more than $8.25 a day with the adult regular fare and $4 a day for the reduced fare.

Yes. Fares expire within 90-minutes after scanning it on the farebox.

Transfers are automatically included in the fare you buy. Paying for a single ride allows you to ride as many buses as you'd like within 90 minutes. 

Children can pay the reduced rate with Reduced Fare. Please click here to register your child for our Reduced Fare program.

While MCTS does not provide cash refunds, in limited circumstances, we may be able to provide stored value to resolve a fare purchase. 

Yes. You'll just need to scan outside of the bus.

How do I create an account? 

1. Open the app and tap Get Started. 
2. The app works best when you allow it to identify your location, giving you access to all the local information you need to plan, buy and track your next trip.
3. Tap Set Up Account.
4. Set up your account with a mobile phone number, email or username and password. 

After you register your mobile device and create a Umo account, you can then: 

1. Plan your trip – Plan your trip anywhere, at any time, and find your next bus with your own preferences such as arrival time, departure time, fewest transfers, less walking.
2. Track your bus – Access estimated bus arrival info data for timely trip planning.
3. Pay a fare – You can purchase a fare using My Wallet in the app. You can pay through the app using a credit card or debit card only.

• Scan to Board: When you board an MCTS bus, the WisGo validator will be to your left. Hold the QR code in your app wallet to the validator for a few seconds. You will hear a happy chime and green light if your app is accepted and a buzz and a red light if your app is not accepted. Click here for a full list of validator messages you could encounter.   
   
• Good for 90 Minutes: After you scan, you can board any MCTS bus (including the CONNECT 1 BRT line) and your ride will include a free transfer that's good for 90 minutes. Transfering? Remember to tap every time you board — the more you tap, the more you'll save!
   
• Fare Capping: If you tap again after 90 minutes, you’ll be charged for a second fare. You’ll also automatically earn a daily fare cap for that day — which means you can ride as much as you want for the rest of the day until 2:59 a.m.

With the Umo App, planning your trip has never been easier. Just enter your destination, choose your route, and purchase your fare. You can default to your current starting point, or select a different one of your choice.

“Next Arrivals" are based on live GPS feeds according to the vehicle's GPS. Accuracy can vary depending on the quality of the signal available.

1. Tap the navigation menu  and select "Change Location". 
2. On the "Change Location" screen, select "WisGo (Milwaukee, Waukesha)."

We also suggest turning on your phone's location services, so that the app recognizes you are in Wisconsin.

Online or at participating retailers. Please see our "Where to Buy WisGo cards" section above for more details.

Yes. Reload online or at retail locations.

If it's registered at UmoPass.com, your balance can be transferred to a replacement card.