Never pay more than the daily, weekly, or monthly limit when you use the Umo app or WisGo card.

• Instead of purchasing daily, weekly, or monthly passes the system stops charging once you've reached the max. Once you've reached your cap, all rides and transfers are free for the rest of the day.
• As you ride, the WisGo system deducts fare value from your account for each trip. Don't worry, transfers are still free.
• DAILY - Once you have paid a total of $5 that day ($2.5 for reduced fare) the system will let you ride fare free for the rest of the day. That means whether you ride 3x or 10x that day you won't pay more than $5!
• WEEKLY - Starting on Monday, WisGo will start counting how much you spend. Once you have used $20 in fare ($11 reduced fare) the system will let you ride fare free for the rest of the week.
• MONTHLY - Each calendar month, WisGo will start counting how much you spend. Once you have used $75 in fare ($37.5 reduced fare) the system will let you ride fare free for the rest of the month.
• Protect your fare! Create an account at UmoPass.com. With a registered account if your card is lost or stolen your account balance can be transferred to a new card.
• Note: You MUST pay with the same method (e.g. mobile app, WisGo card, etc.) to get fare capping benefits

In the Umo app, you can use any major credit or debit card, Google Pay and Apple Pay. At this time, prepaid cards or cards linked to Chime, Cash App, Netspend, Paypal or Venmo, etc are not accepted. Your WisGo card can be loaded on the Umo passenger web portal using any major credit or debit card. You can also take your card to one of our retailer or reseller locations to load funds. You can also purchase a paper ticket at Ticket Vending Machines (TVMs) to prepay onboard the CONNECT 1. Learn more about how to prepay on the CONNECT 1 here.

Card Replacement Fees
Your first card costs $2 and replacement cards cost $3 for regular fare riders. Reduced fare riders get their first card free, and pay $5 for reduced fare replacement cards. Card charges cover the cost of processing cards.

Yes! To fully receive this benefit, your fare must have been paid using your WisGo card, or Umo mobile app account. (Fare must be exclusively paid using one or the other option, not both)

You still will receive your 90-minute transfer. Upon boarding the bus, you will either scan your WisGo card or QR code from the app and your fare will be deducted. When you board your next bus, you will scan again, and you will see a message on the screen indicating how much transfer time is remaining. Once you’ve hit the daily, weekly, or monthly max with WisGo, all your rides and transfers are free for that time. Transfers are not available for cash fare. 

Paying for your ride with the Umo App uses a Quick Response (QR) code or "Validation Code" that is linked to your Umo account once you purchase your fare. You can access your code for trip validation by going to the "Code" tab in the Umo App.