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American’s With Disabilities Act (ADA) Policy

 

The Milwaukee County Transit System (MCTS) is committed to complying with the requirements of the Americans with Disabilities Act (ADA) in all of its programs and services.

“No entity shall discriminate against an individual with a disability in connection with the provision of transportation service” (§ 37.5(a)).

For more information on the ADA and how MCTS complies with our obligations, please contact MCTS as indicated below:

ADA Comments and Complaints
Milwaukee County Transit System
1942 N 17th St
Milwaukee, WI 53205
(414) 343-1700
ADAComments@mcts.org

 

Making an ADA Complaint

Any person who believes he/she has been subjected to discrimination in the delivery of or access to public transportation services on the basis of disability may file a complaint with Milwaukee County Transit System (MCTS). Such complaint must be filed with MCTS no later than 180 days after the alleged discrimination. You can file your complaint using this form (you may need to download Adobe Acrobat Reader to view) Once completed, you can print the form and mail – or download, fill out and email – to MCTS at the address below.

For more information on how to file a complaint, click here.


For more information on how to file a complaint, contact MCTS as listed below:

ADA Comments and Complaints
1942 North 17th Street
Milwaukee, WI 53205
(414) 343-1700
ADAComments@MCTS.org