Update on COVID-19 | View Alert

Starting March 28 and lasting until further notice, MCTS is suspending fare collection and informing riders that they must enter and exit the bus through the back door only, unless they need ADA access. Read more here.

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Time Magazine & ‘Ellen’ Recognize MCTS Driver


Time Magazine and the hit television show ‘Ellen’ are each recognizing Milwaukee County Transit System (MCTS) Driver Natalie Barnes for her kindness and remarkable compassion.

Barnes made international headlines in November when a MCTS Excellence video went viral, showing her taking extraordinary steps to help a homeless man. Barnes bought the man food, let him stay warm on her bus, offered to go shopping for him, and ultimately connected him with a safe place to live. 

Time Magazine honored Barnes as an ‘Everyday Hero of 2018’ in its annual ‘Person of the Year’ edition.

Additionally, talk show host Ellen DeGeneres’ team invited Barnes to be in the audience for a recent taping in Los Angeles. Producers said they wanted to do something nice for Natalie to thank her for her kind actions. Afterwards, Barnes was interviewed and filmed for a special segment that was posted on Ellen’s website and social media accounts in early 2019.

Click here to read more.