MCTS Excellence

MCTS Excellence - for every employee of the Milwaukee County Transit System it is more than just a saying, it is a way of life. 

Every year MCTS employees receive hundreds of commendations. MCTS management is proud of the great work of employees and every employee receives a formal letter of recognition for each commendation.

In March of 2017, Milwaukee County Executive Chris Abele formally recognized MCTS Excellence by Proclaiming the week of March 13 -19th, MCTS Excellence Week.

We want to hear your stories of MCTS Excellence. If you see someone practicing MCTS Excellence, please let us know by filing a commendation for that person.

Check back here often because we will keep sharing new stories of MCTS Excellence.

MCTS Security Helps Lost Boy

A lost boy found his way home thanks to the kindness of MCTS Security Officers

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Driver Helps Boy Get to School After Bike Accident

After a boy on a bike was clipped by a car, Felicia Moore was there to help.

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The driver (Dewayne Carrington) on Route 21 very kindly, patiently and with "unforced" respect, helped a quite elderly man with multiple bags to get his belongings smoothly off the bus and his bike off the front rack. It seemed like he was making sure the passenger knew where he was headed too, at a slightly complicated intersection. His positive attitude helped make the ride just a little nicer for everyone.

Thumbs Up for MCTS from International Riders

Lost Chinese Riders Helped by Alert MCTS Staff

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Man in Wheelchair Helped Out of Pothole

Driver races off of bus to help man in a wheelchair.

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MCTS Driver Helps Man Who Fell on the Ice

When a rider slipped on the ice and slammed to the ground MCTS Driver Tim Boone rushed to help.

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When Bad Weather Hits Milwaukee, Bus Drivers Step Up to Help

From a helpful hand to a kind gesture, when bad weather hits Milwaukee, MCTS drivers are there to help. Another story of #MCTSExcellence

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Adorable little girl makes friends with MCTS driver

A unlikely friendship - 4-year-old and bus driver bond every morning.

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Coming off ankle surgery last week, did not miss a beat riding with @RideMCTS. Real Time and the great operators make the service so easy to use. Thanks!!

Driving Angels

CBS 58 Calls MCTS Employees, 'Driving Angels'

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A big THANK YOU!!!! to all the drivers that carried us around yesterday/last night (St. Patrick's Day). Your dedication (and patience) helped us travel the roads safely. Thank you for all you do (and put up with : ) )! ❤️
Jenelle Hilbert‎
I'd like to thank Shenika for helping me when I slipped on ice and fell at Grafton Commons. I don't know how I would have gotten up without her help. She also convinced me to go to the ER since I had fallen on my face and had a nasty cut, bloody nose and possible concussion. She even offered to call for help (I told her I would call my husband). I can't thank her enough for coming to my rescue that day.
Lisa Swang

A Hero on a Snowy Day

MCTS Driver Michael Karges didn't know the woman who fell while crossing the slippery street, but he raced out to help her.

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Bus Driver Helps Elderly Man Who Falls in the Snow

When an elderly man fell down in the snow, bus driver Kaniquka Jackson was there to help.

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Little Girl Runs to MCTS Driver for Help

When a woman passed out on the street from a seizure, her little girl looked to MCTS driver Michelle Mixon for help

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Lost Boy Finds Help on MCTS Bus

Brandon Weathers was driving on a bitter cold night when he saw a boy lost, cold and alone, he immediately pulled over.

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Milwaukee Bus Driver Helps Pregnant Woman in Labor

On Christmas Eve a pregnant woman was alone and going into labor. As she looked for help she found Tayetta Currin.

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MCTS Drivers Deal with Bad Car Drivers

You think your commute is tough!

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Bus Driver Runs to Hospital to Get Passenger Help

Carlos Nunez ran to the hospital to help a passenger who was having a heart attack.

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I was calling for route information and Debbie was very polite, caring, and gave me good directions for riding the bus. Her help is much appreciated!