MCTS Excellence

MCTS Excellence - for every employee of the Milwaukee County Transit System it is more than just a saying, it is a way of life. 

Every year MCTS employees receive hundreds of commendations. MCTS management is proud of the great work of employees and every employee receives a formal letter of recognition for each commendation.

In March of 2017, Milwaukee County Executive Chris Abele formally recognized MCTS Excellence by Proclaiming the week of March 13 -19th, MCTS Excellence Week.

We want to hear your stories of MCTS Excellence. If you see someone practicing MCTS Excellence, please let us know by filing a commendation for that person.

Check back here often because we will keep sharing new stories of MCTS Excellence.

Driving Angels

CBS 58 Calls MCTS Employees, 'Driving Angels'

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I'd like to thank Shenika for helping me when I slipped on ice and fell at Grafton Commons. I don't know how I would have gotten up without her help. She also convinced me to go to the ER since I had fallen on my face and had a nasty cut, bloody nose and possible concussion. She even offered to call for help (I told her I would call my husband). I can't thank her enough for coming to my rescue that day.
Lisa Swang

A Hero on a Snowy Day

MCTS Driver Michael Karges didn't know the woman who fell while crossing the slippery street, but he raced out to help her.

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Bus Driver Helps Elderly Man Who Falls in the Snow

When an elderly man fell down in the snow, bus driver Kaniquka Jackson was there to help.

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Little Girl Runs to MCTS Driver for Help

When a woman passed out on the street from a seizure, her little girl looked to MCTS driver Michelle Mixon for help

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Lost Boy Finds Help on MCTS Bus

Brandon Weathers was driving on a bitter cold night when he saw a boy lost, cold and alone, he immediately pulled over.

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Milwaukee Bus Driver Helps Pregnant Woman in Labor

On Christmas Eve a pregnant woman was alone and going into labor. As she looked for help she found Tayetta Currin.

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MCTS Drivers Deal with Bad Car Drivers

You think your commute is tough!

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Bus Driver Runs to Hospital to Get Passenger Help

Carlos Nunez ran to the hospital to help a passenger who was having a heart attack.

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I was calling for route information and Debbie was very polite, caring, and gave me good directions for riding the bus. Her help is much appreciated!

Caught on Camera - Bus Driver Helps Elderly Man

An act of kindness caught on cell phone video.

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Security Helps Accident Victims

Readiness was critical for Transit Security Officers

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MCTS Driver Finds Lost and Shivering Child

A cold, lost and shivering child given a warm and safe place by MCTS Driver Karen Martinez.

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Just after the driver let two passengers off the bus, a driver of a white SUV turned right in front of the bus and almost hit the two passengers. The driver blew his horn to warn the driver and the passengers. Great job to the driver for trying to protect us on board and those that just got off. A reminder to NEVER turn right in front of a bus. That’s why it’s illegal. Again GREAT driver!
Bobbi Messinger

"You did a great job!"

MCTS Driver thanked for avoiding bad crash

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I called the helpline today to rectify being locked out of my account, and a possible stolen bus pass, and James was a huge help! He was friendly, made a couple well-timed jokes that made my day, and transferred money from my missing card to another account.

MCTS Driver Helps Elderly Man Who Fell in the Street

MCTS Driver Helps Elderly Man Who Fell in the Middle of the Street

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Driver Uses Quick Reaction to Avoid Bad Crash

The quick action of MCTS driver Fred Tarver avoided a bad crash.

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Your driver was one of the kindest, most communicative people I've ever had as a bus driver. He went out of his way to be kind to every person who stepped on, giving directions to one man and gently answering questions from myself and other passengers. I wish I caught his name, but thank you for being kind! This job is not easy and you are appreciated more than you know!

MCTS Mechanics Flip Over Car to Try and Save Woman

Two MCTS Mechanics went far above and beyond to try and save a woman trapped beneath a car.

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