MCTS Driver Keeps Passengers Safe in a Scary Situation

When she learned from Dispatch about multiple shootings that happened along her route, operator Jessica Johnson jumped into action, communicating the detours she would be taking so her passengers could adjust their commutes. Jessica took extra care to take each customer as close to their destination as possible. Jessica went above and beyond in a dangerous situation to make sure passenger safety was the highest priority. Thank you for your courageous actions, Jessica!