High call volumes | View Alert

Our apologies, we're experiencing a high volume of calls as we transition riders to WisGo. As a reminder, you have until September 30 to switch from the M-Card to WisGo. Thanks for your patience.

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MCTS Driver Goes Above and Beyond to Help a Passenger in Need


Sometimes, it’s easy to assume everyone who boards an MCTS bus knows which routes and stops they need to make it to their destination. But we all know that’s not always the case. A customer sent an email praising Bus Driver Heath Petersen. The passenger said that Heath was super helpful in making sure he got to his destination. Heath also told him which bus stops they needed to go home. Excellent customer service, Heath! Thank you!