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Starting March 28 and lasting until further notice, MCTS is suspending fare collection and informing riders that they must enter and exit the bus through the back door only, unless they need ADA access. Read more here.

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'Inside Edition' Highlights Hero Drivers of MCTS


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The national TV show "Inside Edition" visited Milwaukee recently to film a segment highlighting the Milwaukee County Transit System's MCTS Excellence program. Click here to watch it.

The story, which was called “Hero Bus Drivers”, aired on December 21st, 2018 and featured appearances by MCTS Drivers Karen Martinez-Casper, Diana Serrano, Natalie Barnes, Michelle Mixon, Thad Turner, and John Reed.

The MCTS Excellence program launched in 2017 as a unique way to recognize MCTS employees for their big and small acts of kindness. The initiative includes a popular video series, in which bus surveillance video is used to tell incredible stories that might not otherwise get told. Hundreds of millions of people around the globe have viewed or read about MCTS employees’ inspiring actions, thanks to the broad reach of social media, TV, radio, and newspapers.